How do I add money to an inmate?
There are two ways you may add money to an inmates account in person. Some institutions allow you to drop a check or money order off at the prison where the inmate is being held. Please call the institution to verify. Drop your check or money order into the box labelled "Inmate Funds" in the lobby.
How do I get a refund from Access Corrections?
You can send an email to Customer Service at [email protected] or call toll-free at 1-866-345-1884. Is my information secure on the Access Corrections website?
How do I send money to an inmate through Western Union?
- Call 1-800-CALL-CASH® (1-800-225-5227).
- Follow the prompts and provide the requested information. You'll need the correctional facility name, inmate's name, inmate's account number and the send amount.
- Save your tracking number (MTCN) as proof of payment.
How do I send money to Twin Towers inmate?
You cannot directly send cash to an inmate at the Twin Towers Jail. However, you can deposit money in a jail debit account linked to a specific inmate. This account can be used to purchase items at the Jail Commissary. Deposits can be made (1) by mail, or (2) in person.