How do I check my Aetna dental claim?
It's easy to check the status of a claim, whether it was submitted on paper or electronically.
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You can check claim status:
- By using Aetna Voice Advantage® (AVA), our interactive telephone self-service system.
- By registering or logging in to your secure site.
- Through an electronic transactions vendor.
How do I know if I have dental insurance with Aetna?
How will my dentist know I have coverage through Aetna Dental? Aetna Dental members do not need a member ID card to get dental care. When you go to the dentist, tell the office staff that you have Aetna Dental and they will verify your coverage. You can view and print your ID card from your member website.
What is Aetna's provider portal?
Aetna's free provider portal allows you to securely access critical information online wherever and whenever you need it. This innovative tool is available for Aetna plans to directly connect with up-to-date information including: Eligibility verification.
What is Aetna dental PPO?
Under the Dental® Preferred Provider Organization (PPO) plan, you may choose at the time of service either a PPO participating dentist or any nonparticipating dentist. With the PPO plan, savings are possible because the participating dentists have agreed to provide care for covered services at negotiated rates.
Is Aetna Medicaid or Medicare?
Aetna offers Medicaid insurance plans in many states. Aetna also runs Children's Health Insurance Plan (CHIP), Medicare Advantage, behavioral health and long-term care programs in some states.
Is Aetna owned by CVS?
CVS Health-owned Aetna on Monday rolled out a plan design that would steer patients toward its parent company's brick-and-mortar locations — a key concern of antitrust regulators in reviewing the almost $69 billion megamerger that closed in 2019.
Does Aetna have a live chat?
Email, call or chat with us. You have options. Just log in to your member account to send us an email or chat online. You can also call us at the number on your ID card for personal service.
How do I talk to a person at Aetna?
Call us. 1-800-US-AETNA (1-800-872-3862) (TTY: 711) between 8:00 AM and 6:00 PM ET.