Why can I not log into my AIB account?
Check your version of the AIB App
It's best to have Auto updates turned on and ensure you have the latest version of the App. If you're still having trouble - delete & reinstall the App. You will need to re-enrol for SCA and then login as normal.
How do I access AIB portal?
AIB Mobile App (use this for login to both Mobile and Internet Banking)
- Download the latest version of the AIB Mobile Banking App.
- Log in to either Mobile Banking or Internet Banking.
- Follow the onscreen instructions.
Why won't AIB authenticate my phone?
Please delete and reinstall the app again from the Play Store. You will be required to enrol again for Strong Customer Authentication and this should ensure you are able to log in as normal. ... You will then need to close the AIB app and log in again.
How do I unlock my AIB Internet Banking?
If your Personal Access Code (PAC) has been locked or you have forgotten it, please call our Customer Service Team on 0818 724 020 (+353 1 7712424 from abroad) Monday to Sunday 9:00 to 17:00 to get a new PAC.