How do I access my Airbnb account?
Logging into your Airbnb Host account
- Go to Airbnb.com or open the Airbnb app.
- Click “Log In.”
- Enter your email address or phone number and your Airbnb password.
Why can't I log into my Airbnb account?
What is this? If you're having trouble logging into your Airbnb account, you won't be able to view the Airbnb help page. Try resetting your password by visiting www.airbnb.com/forgot_password. When in doubt, call a customer service representative at 855-424-7262.
How do I access Airbnb Resolution Center?
To open a refund or payment request, go to www.airbnb.com/resolutions. If you want to make a claim on your security deposit, you'll need to submit your request to the Resolution Centre within 14 days of your guest's checkout date or before the next guest checks in, whichever is earlier.
Does Airbnb have a customer service number?
How do you get a full refund on Airbnb?
Start a request within 24 hours
If you still need to cancel your reservation during your stay, we can help you start a request to resolve the issue with your Host. When you do this, you can choose to ask your Host to fix the problem, request a partial refund, or request to cancel your reservation for a full refund.
Is Airbnb customer service 24 hours?
Starting today, any Airbnb user who has selected English as their primary language in-app can access the Urgent Support Line anywhere in the world, and connect with specialized support agents who are standing by 24/7 to assist should an urgent issue arise.