How do I access my Airbnb account?
Once you've built your Airbnb account, then you can log in. You can access your account on desktop, mobile web, or Airbnb's mobile app.
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Logging into your Airbnb Host account
- Go to Airbnb.com or open the Airbnb app.
- Click “Log In.”
- Enter your email address or phone number and your Airbnb password.
How do you get a full refund on Airbnb?
Start a request within 24 hours
If you still need to cancel your reservation during your stay, we can help you start a request to resolve the issue with your Host. When you do this, you can choose to ask your Host to fix the problem, request a partial refund, or request to cancel your reservation for a full refund.
Is Airbnb customer service 24 hours?
Starting today, any Airbnb user who has selected English as their primary language in-app can access the Urgent Support Line anywhere in the world, and connect with specialized support agents who are standing by 24/7 to assist should an urgent issue arise.