How do I cancel my alder security?
To cancel your contract, you must call Alder's customer service department no less than 30 days before you want to cancel your service. Most negative customer testimonials mention a lengthy cancellation process, so be sure that you're comfortable with Alder's pricing before you buy.
Is Alder a good company?
In general, Alder is a good company with trustworthy systems that include 24/7 professional monitoring. However, in June 2019, Alder lost a lawsuit against ADT for deceptive sales practices.
Does Alder security work with Google home?
Home automation: Alder doesn't have many smart home features, but it does work with Amazon Alexa and Google Assistant.
How do I add a camera to my alder security system?
Once logged in, tap on the "camera" icon on the bottom right of the app home page. Under "Add Camera" section, choose the camera that is going to be paired with the app. Scan the QR code at the back of the camera. Under Set up the camera, Please wait 20 seconds until you hear, “Waiting to connect”.
How much is alder a month?
Alder costs $40 to $60 per month, by our estimate. Alder likes to customize its monitoring packages to each customer, so monthly rates vary. When we tested Alder, they charged us $40 per month for a monitoring package that includes basic equipment: Touchscreen control panel: 1.
How much does Alder security cost?
Alder pricing, contracts, and fees
Plan |
Price |
Activation fee |
Lowest price |
$39.99/mo. |
$49 |
Average price |
$44.99/mo. |
$99 |
High price |
$54.99/mo. |
$149 |
How do I reset my alder alarm?
Resetting Panel
- Once the panel is powered off completely, plug the A/C power back into the terminal.
- Wait 1-2 minutes and then plug the backup battery cable back into the terminal.
- Replace backplate.