How do I access my VOYA 401k account?
new Voya password. To access your account online for the first time, you will need your Social Security Number and Password. To access your account by phone 24 hours a day, seven days a week, call the Information Line at 1-844-DVA-401k (1-844-382-4015) and press 1 for the automated voice response system.
Why can't I log into my VOYA account?
Try clearing the cache in your browser Options. If you have multiple browser windows open when encountering your login problem, try closing them, re-open one browser window and try to log in again. Please note: When making any changes to your browser settings, it is recommended that you restart your computer.
How do I recover my VOYA account?
If you have lost or cannot remember your password, please respond to a few questions so we can find you in our system and reset your password. If you cannot remember your User ID and need assistance, please call the Help Desk at 1-888-792-8476.
What is my VOYA pin?
To access your account online for the first time, log on to www.VoyaRetirementPlans.com. You will need your Social Security Number and Personal Identification Number (PIN). Your default PIN is initially set as the four-digit month and year of your birth (mmyy).