How do I contact ATL311?
Residents can use the service online at ATL311.com, by calling 311 from their home phone, or 404-546-0311 if dialing from outside of the City. The customer service center operating hours are Monday - Friday, 7 a.m. – 8 p.m. All emergencies should be reported by calling 911.
What is ATL311?
The 311 line is typically used for reporting non-emergency issues like potholes or a missed trash pickup. As of last week, residents can now call 311 (or 404-546-0311 if outside the city limits) to report community concerns related to mental health, substance use or extreme poverty, the city announced.
How do I cancel my water service in Atlanta?
To request service disconnection, use the Disconnect Water/Sewer Service Request form or if you have created an online account, you may disconnect service via the DWM Customer Payment Portal. use the DWM Customer Payment Portal.
How do I get water service in Atlanta?
Call: 311 or 404-546-0311 for Customer Service Requests / Water & Wastewater Emergencies (Main breaks, sewer spills etc.) Open Records Request: Call 404-546-1087 or… Request - https://www.atlantawatershed.org/openrecords/