What is Avaya Contact Recorder?
Avaya Contact Recording is a voice-recording solution capable of providing bulk recording (100% of calls), on-demand recording, and event-driven recording.
What is ACR in Avaya?
This section describes the Avaya Contact Recorder option. Avaya Contact Recorder (ACR) from the Avaya Aura® Workforce Optimization (WFO) suite provides an efficient and scalable, voice recording platform.
Can Avaya phones record conversations?
Call Recording is the ability to record calls from your Avaya IP 500 pabx (find out more about this system) and listen to them at a later stage. With the Avaya call recording you can easily store, forward, retrieve and listen to your selected staff calls whenever you want.
What is Avaya used for?
Avaya Aura delivers video, voice, messaging, presence, web applications and more to users. It reduces infrastructure costs and allows organizations to quickly and efficiently deploy applications from a centralized data center.
How do I download Avaya software?
To download Avaya software:
- Browse to http://support.avaya.com and log in.
- Select Support by Product and click Downloads.
- Enter IP Office in the Enter Product Name box and select the matching option from the displayed list.
- Use the Choose Release drop-down to select the required IP Office release.
- Click Downloads.
How do I log into my Avaya phone?
To log in to your telephone:
- To log in to your telephone: At the initial screen when it prompts you for your extension, enter your extension.
- Press Enter or OK. Enter your password.
- Press Enter or OK. To log out of your telephone:
- Press Avaya Menu. Select Log Out.
- Press Log Out or OK. Press Log Out again to confirm.
How do I connect my Avaya phone to my computer?
How to Use the Avaya Softphone
- After setting up your Avaya softphone, you will be given a password for your extension. ...
- On the Place and receive calls using: menu, select This Computer.
- Select Yes to move your extension to your computer and use the softphone.
- The softphone keeps a log of your calls.