How do I talk to someone at Boost?
By Chat
- Our live chat agents are here to help. Get help with making a payment, retrieving your PIN, updating your address and more!
- Simply click the orange chat icon.
- Chat Hours.
- Mon-Sat: 4am – 8 pm PST.
- Sun: 4 am – 7 pm PST.
Is Boost Mobile owned by Telstra?
Firstly, Telstra does not own Boost. Boost owns Boost. Telstra and Boost have an agreement wherein Boost customers have access to the 4G Telstra Mobile Network and share some of the same backend systems. Boost and Telstra are the only brands that have access to this network which is Australia's biggest network.
How do I check my Boost account?
You can dial #BAL (#225) from your Boost Mobile phone to check your account balance and your next payment date. You can also log into My Boost to view your balance and payment date, plus see a list of account activities.
How do I contact Boost Mobile Australia?
You can call our team on 1800 100 933 (8am-8pm, AEST 7 days) or Message us (7am-11pm, AEST 7 days) and one of the team will be able to help get the info you need.