How do I speak to someone at BC Hydro?
Call us: 1 800 BCHYDRO (1 800 224 9376) Some of our busiest call times are Monday through Friday between 9 a.m. and noon, and 4 p.m. to 6 p.m. You may have a shorter wait time if you give us a call outside of these times.
Can BC Hydro cut off my power?
Your account may require a security deposit. Your credit rating with BC Hydro may be affected. We may disconnect your electricity service, which can also lead to a reconnection charge.
How do you set up a BC Hydro?
Open a new account for your home
- Start by signing up online. ...
- Log in online and select New residential account.
- You'll need your new address, phone number, and your landlord's name and contact information (if you're renting).
- Note that a charge of $12.40 + GST for new accounts will appear on your first BC Hydro bill.
Is Fortis and BC Hydro the same?
BC Hydro and FortisBC are the two largest utilities providing services to B.C. residents, and are regulated by the B.C. Utilities Commission (BCUC).