Is British Gas evolve the same as British Gas?
In a brief announcement, the company wrote on its website: “British Gas Evolve launched in 2020. Since then, our customers have told us that 'British Gas' is a name they know and trust. “Although our name is changing, everything else will stay exactly the same.
Why has British Gas moved me to British Gas evolve?
Its 250,000 customers are now being moved to British Gas
It was created by the Big Six supplier in October 2020 as a low cost, digital and 'hassle free' alternative.
Do British Gas evolve have an app?
Although British Gas Evolve are an online energy supplier, they do not have an app currently.
Does British Gas evolve include boiler service?
When you take out HomeCare, we'll send one of our British Gas approved expert engineers to do a full boiler service and check we have the right parts for any future work. They'll even give you tips to help you save energy too.
How can I contact British Gas evolve?
If you need extra help, let us know here. You can also call us free on 0800 072 8625.
How do I speak to an English person at British Gas?
If you prefer to speak to a real person, you can call 0333 009 5784 and select Option 2. The number is the same whether you already have one of the British Gas HomeCare products and you've got a query or if you are considering becoming a HomeCare customer.
Can I get a smart meter with British Gas evolve?
It's free to upgrade to smart meters. So if you haven't already, get in touch at britishgasevolve.co.uk/contact-us and we'll book an appointment at a time that suits you. Our Smart Energy Expert will arrive in British Gas uniform – so you'll know it's us.
Why has my British Gas account changed to evolve?
Why are we changing our name? We've listened to our customers feedback and know that British Gas is a name they know and trust – and we know how important that is at a time when there's so much uncertainty in the energy market. From 26 November British Gas Evolve will change to British Gas.