How do I contact British Gas Lite?
In addition, if you think you have a fault with your electricity smart meter, or a gas safe registered engineer has confirmed a problem with your gas meter, you can call the British Gas Lite team on 01253 501 478 - please be aware this number is for weekends and bank holidays only.
What is the difference between British Gas and British Gas Lite?
British Gas Lite is owned by Centrica Plc, who owns British Gas. British Gas Lite is a separate entity from British Gas – they specialise in the supply of gas and electricity to small businesses with a smart meter. They promise to keep energy rates low so small businesses pay fairer prices to power their operation.
How do I check my British Gas account?
You can access your account online by: Giving us your email address. We need this so we can start sending you email alerts when it's time for you to send us meter readings, pay bills or if we have any other important updates about your account.
Who is British Gaslite?
Centrica has launched British Gas Lite – a new electricity service that supplies smart meters and is entirely online. ... Customers pay by monthly, variable direct debit and receive a free smart meter, so they only pay for what they use each month.
How do I speak to someone at British Gas Lite?
In addition, if you think you have a fault with your electricity smart meter, or a gas safe registered engineer has confirmed a problem with your gas meter, you can call the British Gas Lite team on 01253 501 478 - please be aware this number is for weekends and bank holidays only.
How do I speak to a British Gas manager?
British Gas's customer service team is on 0333 202 9802. You can also write to Complaints Management Team, PO Box 226, Rotherham, S98 1PB. If this doesn't resolve the issue, you can escalate the complaint by contacting the Customer Services Director's team via [email protected].
Are British Gas and British Gas Lite the same company?
British Gas Lite is owned by Centrica Plc, who owns British Gas. British Gas Lite is a separate entity from British Gas – they specialise in the supply of gas and electricity to small businesses with a smart meter. They promise to keep energy rates low so small businesses pay fairer prices to power their operation.
Does British Gas have a free phone number?
I need some extra help
If you need extra help, let us know here. You can also call us free on 0800 072 8625.