How do I log into my BT account?
You can view your email from the menu bar at www.bt.com by selecting either: The email link and logging in with your email address (ending @btinternet.com, @btopenworld.com or @talk21.com) and password.
How do I get a BT business account?
How do I sign up? Simply click the Sign up link on the My BT Business Account page. You'll need to provide us with your email address and account number if you want to manage your account online.
What is BT Local Business?
BT Local Business is a franchised network of independent businesses that bring you technology products, services, expertise and local understanding backed by BT — making BT Local an unbeatable combination of local knowledge and national resources.
How do I speak to a person at BT?
If you'd rather speak to a human, you can use the live chat feature on the BT website or call 0800 800 150. Make sure you have your account number to hand when you get in contact (you can find this on your bill).
How do I report a fault on a BT landline?
Text PHONE to 61998 (charges may apply at your standard rate).
- We'll run tests on your connection to find out what's going on.
- If you need an engineer, we'll text you in 15 minutes to book a slot.
How do I access My BT account?
How do I log into My BT? If you already have a BT ID, you just need to log in at www.bt.com/mybt. It's the quickest and easiest way to get your BT bill.
How can I get a BT discount?
You don't need to be the BT Broadband account holder - you simply need to live in a house or flat with a BT Broadband connection. What's more everyone in the house can benefit from the discount. Simply tell us you have broadband at the top of the BT Mobile plans page and we'll show you the plans with a discount.