How do I contact BT Openreach?
Alternatively you can call us on 0800 023 2023 (option 1).
How do I get into my BT account?
How do I log into My BT? If you already have a BT ID, you just need to log in at www.bt.com/mybt. It's the quickest and easiest way to get your BT bill.
Why can I not log into my BT account?
You would have created your password when you first created your BT ID. Use the Show password option to check the password you're typing in is correct. ... If you're typing in the correct BT ID username and password and you still can't log into the My BT app, try logging in on BT.com using a browser.
How do I log into my BT email?
You can view your email from the menu bar at www.bt.com by selecting either: The email link and logging in with your email address (ending @btinternet.com, @btopenworld.com or @talk21.com) and password.
How do I contact Openreach directly?
Just click on the icon in the bottom right corner of the screen. Alternatively you can call us on 0800 023 2023 (option 1).
What companies use Openreach?
More than 30 million customers use the broadband network via popular providers such as BT, EE, Plusnet, Sky, TalkTalk, Vodafone and Zen Internet. The Openreach network also includes landline telephone lines, meaning the majority of us are likely to use it one way or another.
How do I report a fault to Openreach?
Alternatively you can call us on 0800 023 2023 (option 1). You can report things like: damaged underground cables (often caused by mechanical diggers in built-up areas) loose cables or cables dangling from telephone poles.