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Bt Wholesale Login

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Find top links about Bt Wholesale Login along with social links, FAQs, and more. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue.

Apr 10, 22 (Updated: Sep 20, 22)

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1. Btwholesale.com
Populist Irvine, CA, USA 2 years ago

BT Wholesale: Home

https://www.btwholesale.com/

We're Europe's largest wholesale telecoms service provider by revenue, including communication, collaboration and connectivity services.

Social Handles

Btwholesale.com Official Pages

Broadband Speed Test
Availability Checker
Contact us
Speed Test

Page Status Information

Checked At HTTP Status Code Connect Time (ms) Result
2024-05-01 00:06:53 200 582 Page Active
2024-04-21 03:54:32 200 582 Page Active
2024-04-17 21:21:33 200 325 Page Active
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2. Bt.com
Outspoken Jakarta, Indonesia 2 years ago

BT.com Business

https://secure.business.bt.com/

My Account. Log in. Email or username. Enter your email address or username. Password

4
1
Refiner United States 2 years ago

Solved: BT Wholesale Redirect - BT Community

https://community.bt.com/t5/BT-Fibre-broadband/BT-Wholesale-Redirect/t...

I woke up this morning and now I'm being redirected to a BT Wholesale status page that refuses to allow me to connect to the internet.

4
1
Organizer Los Angeles, CA, United States 2 years ago

Login - BT

https://www.btbusinesspartnersales.bt.com/partner_login/Pol_main_page_...

Welcome to ICON, the online ordering portal for BT Business Partner Channel. Once registered you will be able to place and manage orders for the following ...

3
0
Outspoken Zielona Góra, Poland 2 years ago

BT.com Log in

https://home.bt.com/login/loginform

BT.com Log in. ... Forgotten your login details? Remember me ). < Back Security Help. Don't have a BT ID? Create one ...

2
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3. Btwhlive.org
Guru Poland 2 years ago

Welcome to BT Wholesale

http://btwhlive.org/

BT WHOLESALE. Login. Username: Password: Forgot Your Password? Enter your email address below and submit it.

5
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4. Daisyuk.tech
Outspoken Chitown 2 years ago

BT Wholesale | Daisy UK

https://daisyuk.tech/vendors/bt-wholesale/

BT provides the capability and infrastructure for the majority of Daisy services, including voice telephony (PSTN, ISDN, VoIP) and connectivity including ...

3
1
5. Netify.co.uk
Informed 1 year ago

How to access BT Wholesale? - Netify Knowledge

https://knowledge.netify.co.uk/how-to-access-bt-wholesale

Outside of Wholesale, becoming a Partner or Reseller is the simplest option as BT own the contract, support and bill the client, your business is paid ...

2
1
6. Wirelesslogic.com
Reviewer China 1 year ago

Wireless Logic signs MVNO deal with BT to strengthen its ...

https://www.wirelesslogic.com/wl-news/wireless-logic-signs-mvno-deal-w...

Wireless Logic has signed a landmark IoT-focused mobile virtual network operator (MVNO) agreement with BT Wholesale.

3
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7. Fournet.co.uk
Reviewer 1 year ago

BT Wholesale | FourNet

https://fournet.co.uk/partnership/bt_wholesale/

BT Wholesale is a division of the BT Group that provides voice, broadband, data, hosted communication, managed network and IT services to communications ...

5
1
8. Slideplayer.com
Curious Cilacap, Indonesia 1 year ago

BT Wholesale Products June, SOR Management Tool Angus ...

https://slideplayer.com/slide/8761130/

BT Wholesale Products June, SOR Management Tool Objective Keep you ... under the Login box Click on User Registration Complete the form Click Submit.

3
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9. Openreach.co.uk
Critic London, UK 1 year ago

login - Openreach

https://www.openreach.co.uk/cpportal/login

Login to the Customer Portal. Please enter your username and password to access your account. If you are ...

3
1
10. Totaltele.com
Critic US 1 year ago

BT Wholesale launches powerful digital voice ... - Total Telecom

https://www.totaltele.com/510958/BT-Wholesale-launches-powerful-digita...

BT Wholesale today announced a new suite of digital solutions for channel ... connect with their customers and colleagues when on the move…

4
1
11. Kitz.co.uk
Legendary 1 year ago

BT 21CN & the ISP Network - WBC/WBMC - kitz.co.uk - DSL ...

https://kitz.co.uk/adsl/wbc_wbmc.htm

The traditional IPStream and DataStream products will gradually be withdrawn and replaced by a totally new wholesale products. WBC - Wholesale Broadband Connect ...

1
1
Critic 1 year ago

BT Wholesale Converged Network - kitz.co.uk - DSL ...

https://kitz.co.uk/adsl/BTwholesale_network.htm

This page tries to show in simplest form BT Wholesale Converged Network which encompasses: IPStream / IPStream Connect; WBC; WBMC Shared; WBMC Dedicated ...

6
1
12. Royaledbyrh.com
Guru Hillsboro, OR 1 year ago

My bt login

https://www.royaledbyrh.com/msmmz/my-bt-login.html

Click My BT Wholesale Log in That's on top of the support you'll get from dedicated account managers, marketing specialists, accredited online training, ...

4
1
13. Sas.co.uk
Informed 1 year ago

SAS goes digital with BT Wholesale

https://www.sas.co.uk/news/sas-goes-digital-with-bt-wholesale-for-mana...

We're delighted to announce our partnership with BT Wholesale, whose industry-leading BT 21CN network will become one of the many connectivity options ...

3
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14. Thinkbroadband.com
Reviewer Switzerland 1 year ago

BT Wholesale WBC ADSL2+ available to some 80% of premises

https://www.thinkbroadband.com/news/5100-bt-wholesale-wbc-adsl2-availa...

BT Wholesale has rolled its ADSL2+ WBC (Wholesale Broadband Connect) service out to some 80% of UK households and businesses, ...

1
0
15. Datanyze.com
Guru 1 year ago

BT Wholesale Company Profile - Datanyze

https://www.datanyze.com/companies/bt-wholesale/351332509

Other companies using BT Wholesale to provide broadband connections includ e BT Retail group, TalkTalk, Broadband Connect, Tiscali, Orange, Virgin Media ADSL, ...

6
1
16. Computerweekly.com
Outspoken Goodyear, AZ 1 year ago

BT Wholesale arms partners with PTSN switch-off tools

https://www.computerweekly.com/microscope/news/252506663/BT-Wholesale-...

BT Wholesale has been banging the drum about the need for customers and ... Businesses of every size need to find a new way to connect when ...

1
0
17. Ispreview.co.uk
Informed Toronto 1 year ago

UK ADSL Broadband Internet Connection Tips and Tweaks

https://www.ispreview.co.uk/articles/adsltips/05.php

Having problems connecting to your BT Wholesale based IPStream ADSL ISP? One useful check is to try the operators test login.

4
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18. Neosnetworks.com
Critic 1 year ago

Get a Live Quote - Ethernet Pricing Tool - Neos Networks

https://neosnetworks.com/livequote/

Sign In. Our LIVEQUOTE portal has been developed to help users quickly and easily generate quotes and place orders for many of our standard connectivity ...

4
1
19. Virginmediabusiness.co.uk
Explainer Chile España, Ñuñoa, Chile 1 year ago

Configuring 3CX with BT SIP Trunk - Virgin Media Business

https://www.virginmediabusiness.co.uk/help/s/VMBCloudVoice-BusinessPor...

You can get all this information also from the “My BT Wholesale” login. 1. Login to the 3CX Management Console > Go to SIP Trunks > Add Provider button.

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Frequently Asked Questions

How do I test my BT wifi signal?

Use our My BT app or broadband troubleshooter to test the speed of your BT Broadband line. We'll then tell you how to understand the test results, and how to make simple changes to make sure you get the fastest speed possible.

How do you check if there is a fault on a BT line?

Text PHONE to 61998 (charges may apply at your standard rate).
  1. We'll run tests on your connection to find out what's going on.
  2. If you need an engineer, we'll text you in 15 minutes to book a slot.

How do I upgrade my BT WIFI speed?

How can I upgrade my BT Broadband?
  1. Log in or sign up to My BT.
  2. Go to the My Services page.
  3. Your BT Broadband option will be shown in the Broadband section.

How accurate is BT Wholesale speed test?

Results are nowhere close to reality. In our extensive tests, the BT Wholesale consistently measured our download speed to be about 66 Mbps (yes you read that right) more than it is.
Is Post Helpful?

Recent Tweets By bt_uk

Lamp
@bt_uk @angleseybird Sorry to hear that Elena, if you send over the full name and address on the account via DM and I can have a look to see what's happening? ^Brian
2023-01-31 12:56:31
Lamp
@bt_uk ✨ Good-bye January ✨ This month seems to have lasted twice as long, we're ready for a new month tomorrow! Need any help with your account? Get in touch!
2023-01-31 12:51:30
Lamp
@bt_uk @MrVeeTheDj Of course, you can reach our value team directly on 0800 800 030 ^Brian
2023-01-31 12:45:22
Lamp
@bt_uk @MrVeeTheDj Sorry about that, there may be problem with the website at the moment or the browser you're using, would you like to speak to our value team? ^Brian
2023-01-31 12:42:29
Lamp
@bt_uk @MrVeeTheDj Have a look here https://t.co/JJ9epShop2 this gives you all the information you need and you can place the order here also. Any issues at all, send over your contact number and we can give you a ring and get you speaking to our value team ^Brian
2023-01-31 12:38:47
Lamp
@bt_uk @n_s_martin Hi Martin you will to report this directly to the suppliers on this link and they will check this for you https://t.co/uH2tYWvJRt ^Sharon
2023-01-31 12:11:49
Lamp
@bt_uk @mashupweb Hi, this seems a bit strange. Do you want me to look into this for you? If so, pop me your details in a DM and I'll see what I can find out for you ^Tasha https://t.co/hBbj6tVEyH
2023-01-31 11:58:31
Lamp
@bt_uk @DougInmanMedia I'm so sorry about this Doug. Please DM your full address and account number if you have it to hand and I'll look into this for you. Thank you. ^Laura D
2023-01-31 11:49:41
Lamp
@bt_uk @TavyJo I'll check what's happening and get right back to you, Jo. Can you send me a DM please? ^Rita https://t.co/hBbj6tVEyH
2023-01-31 11:42:27
Lamp
@bt_uk @MrVeeTheDj Hi @MrVeeTheDj, Sorry to here that you don't get wifi in certain parts of the house. We do a complete wifi package that helps you get internet in certain parts of the house is that what your on about? Thanks. ^Craig https://t.co/hBbj6tVEyH
2023-01-31 11:27:28
Lamp
@bt_uk @TavyJo I can see that a new order ws placed today, Jo, we'll send you confirmation via email very soon . ^Rita
2023-01-31 11:19:46
Lamp
@bt_uk @Tazee_k Hi, Ben. I'm sorry to learn of your experience. Could you please send us a DM including your full name, company name , business account number or order number and your full Address including post code. ^Abbey
2023-01-31 11:09:09
Lamp
@bt_uk @VanyaAzoro It may have been an error on the depot side. DM the full address and account holders name. I'll mark both as returned and the monies will be refunded. If you have the proof of posting to hand send a screen shot. If not don't worry. ^Kevin
2023-01-31 09:29:32
Lamp
@bt_uk @fedupfish I'm so sorry about this. I'd say the best thing to do would be to contact Openreach on https://t.co/uH2tYWvJRt They should be able to tell you if it was them or if there was a sub contractor that's carried out the work. ^Tasha
2023-01-31 09:15:47
Lamp
@bt_uk @fedupfish Hi, gosh this is really disappointing to see. Do you know which contractor it was so we can get this fed back to them? ^Tasha
2023-01-31 09:07:44
Lamp
@bt_uk @lynndo Hi Lynn, you can report any problems, including cleaning to our dedicated helpline Monday to Friday 08.30 till 17.00 hours on 0800661610 or via email [email protected]. ^LauraS
2023-01-31 08:52:35
Lamp
@bt_uk @JeffWitts That’s great Jeff, thanks for getting this reported and letting us know the very speedy outcome. Take care and have a lovely day ^Karen
2023-01-31 07:36:45
Lamp
@bt_uk @bobbalobb I'm really sorry to hear this is the case Bob. I can look into this for you. Can you DM the BT account number, full address & name on the account? ^ClaireC
2023-01-31 02:04:20
Lamp
@bt_uk @kram_rob Hi Rob, I'm so sorry there is a longer time than expected for your parents BB order to connected. Can you please send me over a DM with the order reference number, full address and name on the account so I can look into this now for you? ^StephB https://t.co/hBbj6tVEyH
2023-01-31 01:25:23
Lamp
@bt_uk @SueSuezep Hi there, nothing has been reported just yet, what issue are you experiencing? ^Brian
2023-01-31 01:05:58
Lamp
@bt_uk @leefaichney Hi Lee, sorry to hear this. If you can DM over your Grandparents account details, I will be happy to help further with this. Many Thanks ^Nicola https://t.co/hBbj6tVEyH
2023-01-22 12:51:08
Lamp
@bt_uk @cat_izzy Hi, can you DM us with more info on your outsourcing question. ^Ian BT_UK Team https://t.co/hBbj6tVEyH
2023-01-22 12:39:39
Lamp
@bt_uk @dudleysonline No worries at all let me know if you need anything further ^Alannah
2023-01-22 12:36:43
Lamp
@bt_uk @dudleysonline Hello we are unable to help with sales on this platform however have a look on https://t.co/sZcZjqAHbK for the latest and best deals or have a chat with the loyalty team on 0330 1234 150 and they can have a look at this for you further ^Alannah
2023-01-22 12:33:20
Lamp
@bt_uk @rdarmitage85 I am sorry you're unhappy Richard. BT has 2 working days to respond to all residential faults so this is within our service level agreement. The fault may be fixed sooner than this though, you can track progress at https://t.co/Ylun6eAMjr or by using the MyBT app ^ClaireC
2023-01-22 12:33:06
Lamp
@bt_uk @An_Oni_Moose_ Hi you would need to speak with our loyalty team to discuss recon tract offers for existing customers They are on 0800800150 after 8am ^Matt - bt_uk
2023-01-22 12:32:59
Lamp
@bt_uk 🤩 We wish you all an excellent day. Send over your BT questions.
2023-01-22 12:30:01
Lamp
@bt_uk @JTedders92 Hi Jon, sorry to see that. Is it only Sky Sports you're having an issue with or are you experiencing problems on other channels? ^LauraG
2023-01-22 12:25:26
Lamp
@bt_uk @_GingerMonster_ As you are with Sky they will be able to advise the engineer as to what is needed , we are only able to assist BT customers I'm afraid as openreach work for all service providers sky can speak to them on your behalf ^Alannah
2023-01-22 12:02:55
Lamp
@bt_uk @_GingerMonster_ Please contact your service provider and they can check with Openreach. ^Kevin
2023-01-22 11:38:40
Lamp
@bt_uk @_GingerMonster_ Have you the rest of the address and I can check a BT circuit. Openreach who own the exchanges would be aware of this I'm sure ^Kevin
2023-01-22 11:29:50
Lamp
@bt_uk @stillawake My colleagues @BTBusinesscare will be in touch with Jill to resolve this, they work Mon-Fri ^ClaireC
2023-01-22 11:21:16
Lamp
@bt_uk @stillawake Is there anything I can help you with Joanna, can you DM me? ^ClaireC
2023-01-22 11:15:49
Lamp
@bt_uk @MrAaronFoster If you need anything again we are here anytime ^Lesley
2023-01-22 10:26:01
Lamp
@bt_uk @thefatbiffa Hello, I'm really sorry to hear the installation has been delayed. Have we explained what's causing the delay? ^LauraG
2023-01-22 10:16:31
Lamp
@bt_uk @LandstarCosplay Hey there. Pop me over your address in a DM and I'll check this for you ^Lisa
2023-01-22 10:02:09
Lamp
@bt_uk Wishing a happy Luna New Year to all of our customers and colleagues celebrating. 新年快乐 https://t.co/Yw204vwLdo
2023-01-22 10:00:10
Lamp
@bt_uk @wormston_95 Ok, we'll need to take a closer look at this William; please DM us with your account number. Thanks ^Colleen https://t.co/hBbj6tVEyH
2023-01-22 09:51:34
Lamp
@bt_uk @NickinNepal Gosh no Nick, they should be knocking on the door to advise you they are there to complete whatever work it is they have been sent to do. ^Dee
2023-01-22 09:49:30
Lamp
@bt_uk @wormston_95 Good Morning William; have you set up your BTID following these steps https://t.co/HNdKqH2q9g on our website? ^Colleen
2023-01-22 09:44:50
Lamp
@bt_uk @RussToms I can look into this for you. Can you DM the BT account number, full address & name on the account? ^ClaireC
2023-01-22 09:34:32
Lamp
@bt_uk @kccpiggy Hi there, I'm really sorry to hear about this. Can you send us a DM with your BT account number and the name on the account? We'll take a look at what's happening. ^LauraG https://t.co/hBbj6tVEyH
2023-01-22 09:28:04
Lamp
@bt_uk @inspirechild Morning Andy, I am so sorry that there is a fault with the service. Have you been able to raise a fault on this? If not send me over a wee DM with details and your BT account number and address ^LauraS https://t.co/hBbj6tVEyH
2023-01-22 09:19:51
Lamp
@bt_uk @em1500uk Hi Emma, what's the question as I have only the first post yet. Go on direct message and you will be able to add more text (characters). ^Kevin
2023-01-22 09:19:35
Lamp
@bt_uk @RussToms Sorry to hear you're having problems with this Russ. Check out https://t.co/zp6OkKcP4U for support ^ClaireC
2023-01-22 09:13:15
Lamp
@bt_uk @lorna_mccalman Did you get sorted out ok Lorna? ^Dee
2023-01-22 09:09:08
Lamp
@bt_uk @emilyhamilton86 Good evening Emily, so sorry to hear this, is there a team dealing with this for you? It could be that work is needed before installation can go ahead. DM your address & postcode with the account holders name if this isn't you can you tell me what relation you're to them ^Lesley https://t.co/hBbj6tVEyH
2023-01-22 05:18:40
Lamp
@bt_uk @Pats990 Sorry Patsy the team who deal with cancellation of the cheques don't work weekends so it's not been cancelled yet. I'll be in touch as soon as I have an update. ^Dee
2023-01-22 04:46:10
Lamp
@bt_uk @thestoddy Hello John have a wee look here https://t.co/fdqZLggzt3 for information on this service :) ^Alannah
2023-01-22 03:37:27
Lamp
@bt_uk @gjtaylor I've tried to replicate the order journey but it's giving me the correct pricing. Can you clear your cookies and cache then try again? ^LauraG
2023-01-22 03:34:58
Lamp
@bt_uk @gjtaylor Hi Gavin, that's strange. The package at £17.99 is broadband only but I see you have 700 minutes added so it should be £22.99 for that package as it's an extra £5.00 for landline. ^LauraG
2023-01-22 03:08:37
Lamp
@bt_uk @KabukiRune Hey, Were you able to get the help you needed from our faults team ^LauraS
2023-01-22 02:53:22
Lamp
@bt_uk @chinleyman Hello Gary so sorry that this has happened, can you pop us over a DM with the full name, address and acc num and a screenshot off the error you are getting ^Alannah
2023-01-22 02:47:37
Lamp
@bt_uk @angel_trueman Hey Mark, Were the faults team able to run checks and get back to you on your partners service. ^LauraS
2023-01-22 02:47:23
Lamp
@bt_uk @darbz Hi there, I'm sorry that's happening. When you lose connection, do the lights on the hub change colour? ^LauraG
2023-01-22 02:46:51
Lamp
@bt_uk @ged_hughes He Ged, you can report any problems, including cleaning to our dedicated helpline Monday to Friday 08.30 till 17.00 hours on 0800661610 or via email [email protected]. Please include the telephone number of the kiosk in question if you can. ^LauraS
2023-01-22 02:23:43
Lamp
@bt_uk @JulesSm81695938 I can double check when your contract is due to end Jules or if it has ended already. DM the BT account number, full address & name on the account ^ClaireC
2023-01-22 01:52:04
Lamp
@bt_uk @JackRalston Should be no issue Jack, yes. You'd be best speaking to our movers team to arrange this; give them a call on 0800 800 150 ^ClaireC
2023-01-22 01:30:18
Lamp
@bt_uk @kalbo_adam Hey there, if you call our loyalty team on 0330 1234 150 they will see the best deals they have for existing customers as well ^Jules
2023-01-22 01:19:10
Lamp
@bt_uk @jasonsoutham Hi Jason, if you pop us over a DM with the full name, address and acc num and we'll be happy to help ^Alannah https://t.co/hBbj6tVEyH
2023-01-22 01:16:28
Lamp
@bt_uk @rdarmitage85 You're welcome Richard. This should be with you tomorrow ^ClaireC
2023-01-22 01:07:35
Lamp
@bt_uk @JTedders92 Send a DM with your details and I'll take a look at this. ^LauraG https://t.co/hBbj6tVEyH
2023-01-22 01:07:22
Lamp
@bt_uk @petersweb2018 Hello Peter, just want to check in and see if you need any further help or if you got sorted? ^Alannah
2023-01-21 11:28:19
Lamp
@bt_uk @Burnside_5 Hi there I am really sorry to hear this, Many providers will change their prices at any time during customers’ contracts with them. We have been upfront about our price changes when customers agreed to their contract, and we are using CPI as a measure for these increases ^Allison https://t.co/hBbj6tVEyH
2023-01-21 11:25:36
Lamp
@bt_uk @o0MattE0o Hi Matthew, just checking in to see if you still need help with this. Pop over your details via DM. I will be happy to look into this for you. ^Karen https://t.co/hBbj6tVEyH
2023-01-21 11:12:29
Lamp
@bt_uk @MrAaronFoster Sorry to hear that Aaron ^Lesley
2023-01-21 10:24:51
Lamp
@bt_uk @frdragonspouse Hi Jill, gosh I'm so sorry to read this. Can you pop me over your BT account details and I can take a look at this for you? ^Tasha
2023-01-21 10:22:51
Lamp
@bt_uk @ajourno101 Aww that's great news. No problem at all. Enjoy your weekend 😊 ^Tasha
2023-01-21 10:19:13
Lamp
@bt_uk @MrAaronFoster If this happens again please come through on here where we can give info from our website to help ^Lesley
2023-01-21 10:17:23
Lamp
@bt_uk @MrAaronFoster I'm really pleased that things got sorted out for them so sorry that the advisor couldn't help. ^Lesley
2023-01-21 10:10:51
Lamp
@bt_uk @MrAaronFoster Good morning Aaron, so sorry to hear this, we have to validate our customers for security reasons, did they get things sorted out? ^Lesley
2023-01-21 10:04:32
Lamp
@bt_uk @TiaxChatterjee Hi Tia, we've teamed up with Money Expert to go door to door promoting BT products and services. They may ask you to check your line speed so they can figure out what services would benefit you the most. I'm so sorry if this has caused you worry or concern ^Tasha
2023-01-21 09:56:09
Lamp
@bt_uk @ajourno101 Hi Ali, just wanted to check in to see if there was anything else we can do for you? If so, pop us a DM and we can look into this for you ^Tasha
2023-01-21 09:52:56
Lamp
@bt_uk @A5KEM Hey, I just wanted to follow up as we've not heard back from you. If you want to discuss anything with us, pop us over your details and a bit about your query on DM and we'll see what we can do for you ^Tasha
2023-01-21 09:41:12
Lamp
@bt_uk @Chriss5471 Hi Chris, I'm really disappointed to read this message. Could you send me a DM with your details and I can review your complaint and what's happened. ^Tasha
2023-01-21 09:18:46
Lamp
@bt_uk @Harold27922434 Morning Harold; just as a follow-up on this, take a look at our website here https://t.co/BoRC83evU3 for info on handling & reporting scam calls. If you need any further help, just get back to us ^Colleen
2023-01-21 09:18:46
Lamp
@bt_uk @Wayne_Reid_SF You're very welcome Wayne, we have different packages for our customers that can include different services that will suit all needs. ^Lesley
2023-01-21 09:17:34
Lamp
@bt_uk @LindaBxx No problem at all. If you have any other issues at all come back to me here. Enjoy the rest of your weekend 😊 ^Tasha
2023-01-21 09:05:24
Lamp
@bt_uk @Wayne_Reid_SF Thanks for coming back to me Wayne, sorry you feel like that, when you report a fault we run tests & send this over to our suppliers that will investigate to see what the issue is & get this fixed asap hopefully this will be asap ^Lesley
2023-01-21 09:04:26
Lamp
@bt_uk @LindaBxx Hi Linda, I appreciate you may have already spoken to the guys but if not, you can contact them here 0800 661610 (Mon-Fri 8.30 to17.00) or [email protected] ^Tasha
2023-01-21 08:57:38
Lamp
@bt_uk @Sam_Kinnaird This is coincidence Sam, if you dm the account number I'll check it for you. ^Dee
2023-01-21 08:52:08
Lamp
@bt_uk @Wayne_Reid_SF Good morning Wayne, so sorry to hear you have a fault with your services this must be so frustrating as you say with children. Can you connect to BT wifi see here https://t.co/5cAP3uXvbK See here for our automatic compensation https://t.co/GKfPhrGQEb ^Lesley
2023-01-21 08:51:19
Lamp
@bt_uk @Sam_Kinnaird Sorry to hear that Sam but I can assure you there is no button we can hit to cause this. Wifi will go slow or drop due to interference from other wifi networks round you and any electrical devices. ^Dee
2023-01-21 08:44:50
Lamp
@bt_uk @JodieH88 I'm sorry that didn't help Jodie 😟 Can you DM the name and address that's on your account please? I'll run a few checks. ^Lizzie
2023-01-21 08:40:51
Lamp
@bt_uk @world__man Hi there, very sorry to read this, if you can DM us the account details and we can run some checks for you. Thanks ^Mat
2023-01-07 12:19:22
Lamp
@bt_uk @ryansmacclads Hi Ryan, I'm sorry to read the broadband activation didn't go ahead as scheduled. We don't deal with orders on this platform, but I'm happy to have a look at it, if you could DM me the order reference and the name on the account. Many Thanks ^Jenny
2023-01-07 12:02:12
Lamp
@bt_uk @TheBeesKeeper62 Hey there, just checking if you got sorted. ^Dee
2023-01-07 10:10:19
Lamp
@bt_uk @richardfoster1 Good morning Richard, so sorry to hear you weren't connected this must be so frustrating. DM your address & postcode with the account holders name if this isn't you can you tell me what relation you're to them I can take a look ^Lesley https://t.co/hBbj6tWcof
2023-01-07 09:21:45
Lamp
@bt_uk @my_nameis_dan Morning Dan. Sorry about this. DM us your full address along with the BT account holders name and we'll take a look at what we can do to help get this sorted. ^Siobhan https://t.co/hBbj6tVEyH
2023-01-07 09:12:58
Lamp
@bt_uk @Revilomagic Sorry you feel that way but we dont see specifics of the fault nor are we engineers. A complaint has been opened already for you and a callback is due on 12th to ensure it's all back up and running for you. ^Dee
2023-01-07 09:04:50
Lamp
@bt_uk @Revilomagic The fault has been passed to the engineers who aim to have service back up and running by 11th. This date is estimated Derek so it's possible it may be fixed sooner but this isn't guaranteed. ^Dee
2023-01-07 08:55:29
Lamp
@bt_uk @Revilomagic Sorry to hear that Derek and that you feel you've been abandoned. I'm afraid some faults can be more complex and take longer than the 2 working day to repair. I'm happy to check it for you if you dm the account number. ^Dee
2023-01-07 08:41:15
Lamp
@bt_uk @MTBrotherhood Hi Mark. We do, we’ve teamed up with Money Expert for our door sales of our broadband packages. They knock at a door and promote BT products and services. They then arrange for a member of the BT sales team to call back. Is everything all right? Did something happen? ^StephK
2023-01-07 08:35:24
Lamp
@bt_uk @JamesElliott93 Sorry you're thinking of leaving us James because of the problem you're having. If you experience total loss of service and it’s not fixed within two working days, you’ll receive automatic compensation. Check here https://t.co/p8fUN35n66 for more information. ^Siobhan
2023-01-07 08:17:15
Lamp
@bt_uk @46238 Morning John. Sorry for any poor service you've received. I'll check with the Engineering Team what is happening and DM you shortly to let you know. ^Siobhan
2023-01-07 08:13:32
Lamp
@bt_uk @paulagan 🤞 All fingers crossed ^Lisa
2023-01-06 12:55:03
Lamp
@bt_uk @richardfoster1 That will go automatically on the switch over date Richard but pink light means it's not switched on as yet. This will turn blue but as advised can take up to midnight. ^Dee
2023-01-06 12:54:18
Lamp
@bt_uk @richardfoster1 Sorry Richard, if your switch day is today then the service can go live anytime up to midnight. ^Dee
2023-01-06 12:50:45
Lamp
@bt_uk @DreyfusJames Thanks, I'll get back to you shortly ^StephK
2023-01-06 12:45:40
Lamp
@bt_uk @Cladgers Good afternoon Clare, sorry to hear of the issues you're having getting connected this must be so upsetting. I can chase things if you DM your address & postcode with the account holders name if this isn't you can you give me your full name & what relation you're to them ^Lesley https://t.co/hBbj6tVEyH
2023-01-06 12:44:39
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