What does LBWL stand for?
The Lansing Board of Water & Light is a municipally-owned public utility that provides safe, reliable and affordable utility products and services to around 100,000 electric and 58,000 water customers throughout the greater Lansing area. Our roots go back to 1885, when Lansing citizens approved building a water system.
How do I set up a BWL account?
Visit our customer portal to get started, or call our Customer Service Department at 517-702-6006. If you're a new customer looking for more information on the BWL, click here.
How do I report a street light out in Lansing MI?
Customers can report streetlights out by calling 877-295-5001 or online through Lansing Connect, found at www.lansingmi.gov/697/Report-an-Issue.