How do I speak to Telstra customer service?
Contact us
- Sales. Call 13 2000.
- Accounts and billing. Call 13 2000.
- Concierge tech support. Call 13 2999.
- nbn. Call 13 2000.
- Other Options. Multilingual services.
How do I check My Telstra prepaid balance?
You can check your balance via:
- My Telstra app.
- My Telstra.
- Dial #100# from your Pre-Paid mobile and follow the prompts.
What happens when my phone contract ends Telstra?
At the end of the contract as far as Telstra is concerned you don't need to do anything re your plan etc. Eeverything for calls, data etc just runs along the same as usual, and of course any handset repayment you've been paying monthly stops, you just pay for the basic plan you were on.
What number do I text for Telstra balance?
Text 176. If you text the word 'USE' to 176, you'll get an SMS back saying how much data you have remaining.