Why is the My Vodafone app not working?
If you're a Pay Monthly or Pay as you go customer, it may be because the app is currently undergoing maintenance. Please close the app and try again later. If you've forgotten your login details, we can send you a new username or password – chat to us online.
Is the Vodafone website down today?
Vodafone.com is UP and reachable by us.
Why is Vodafone locked?
When you try to log in with an incorrect username or password three times, we lock your account. We do this to stop anyone who isn't you accessing your account. You can change your username or password by heading to the login page and choosing 'Forgotten your username' or 'Forgotten your password'.
How do I find my Vodafone username and password?
Can't remember your password? Just tell us your username and we'll send you an email so you can reset it. This might be your email address or a unique name you created when you registered with us.
How do I speak to a human at Vodafone?
If you have a customer service question, you can find advice and support by visiting your local Vodafone website. In the United Kingdom, you can dial 191 from your Vodafone mobile phone or 0333 3040 191 from any other phone. Alternatively, visit http://support.vodafone.co.uk for the full list of online support options.
Can I email Vodafone customer service?
If you want to log a complaint about a product or service you have bought online, email us at [email protected]. We'll try to answer your query as quickly as possible.
How do I contact Vodafone for free?
Call Vodafone customer services on 191 free from a Vodafone Pay monthly mobile, or 03333 040191 from any other UK phone (standard charges apply).
How can I check my Vodafone account?
Dial *111# from your prepaid and postpaid number and know about your account details. Prepaid: When you dial *111# and press call button you will get a list of 10 options which you can check just by selecting them.