Why can't I log into my AT&T?
Restart your device if the app isn't responding
Open the myAT&T app 1 after restarting your device. Re-enter your user ID and password to sign in. Be sure to delete any IDs you've saved first.
Why is the AT&T app not working?
Delete & Reinstall The MyAT&T App
If no software update was available, it's time to troubleshoot for a deeper software problem with the myAT&T app. To do this, we'll uninstall then reinstall the app — this will give it a completely fresh start! Press and hold the myAT&T app icon until the menu appears.
How do I access my AT&T account?
Go to att.com/myattapp on your smartphone or tablet. Text the word myATT to 556699 from any device. We'll send you a link so you can download the app. Sign in to the app with the same ID and password you use to manage your account on att.com—your AT&T user ID and password.
How do I recover my AT&T username and password?
I don't know my password
- Go to att.com/myatt.
- Select Forgot password?
- Fill out the password info.
- Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we'll let you know where we sent it.
- Create your new password.
How do I log into my AT&T account?
Go to att.com/myattapp on your smartphone or tablet. Text the word myATT to 556699 from any device. We'll send you a link so you can download the app. Sign in to the app with the same ID and password you use to manage your account on att.com—your AT&T user ID and password.
How do I contact customer service for AT&T?
Navigation Questions. Call us at 800.331. 0500. Monday through Friday 7:00 a.m. to 8:00 p.m. CT or Saturday and Sunday 8:00 a.m. to 8:00 p.m. CT.
How do I find my AT&T username and password?
If you do not remember your AT&T online account management User ID, try our Forgot User ID/Password? link found on the Sign In page. Select the User ID option, enter your main telephone number, select the Continue button, and then follow the instructions to retrieve your User ID.