How to login to StarHub App?
Open My StarHub App and choose either “Login with Hub iD” or “Login with StarHub mobile number”. Step 2: For Hub iD Login, enter your Hub iD and password to log in.
How do I reset my StarHub Hub iD?
Forgot your Hub iD, you can reset yourself.
- Go to Starhub.com and click on the Login on the top right.
- At the Hub iD Login, just below the 'Hub iD', click Forgot your Hub iD?
- At the next screen, follow the instruction; input NRIC...
- With your Hub iD, the next is Password, click Forgot your Password?
How do I contact StarHub support?
Call our Hotline
- General Service Hotline Available 24 hours. Call 1633. ...
- Prepaid Mobile Enquiries Available 24 hours. Call 9850 0000 toll free. ...
- Billing Enquiries Mondays - Sundays, 8am - 9pm. Call 1637. ...
- Sales Hotline Mondays - Sundays, 10am - 8pm. Call 1630. ...
- StarHub Public Hotline. Call +65 6873 2828.
How do I cancel my StarHub contract?
Step 1: Log in with your Hub iD on My StarHub App and tap on “View”. Step 2: Select a terminated billing account with credit balance. Step 3: Select or confirm your refund method and details. Step 4: Click “Request refund”.
How do I contact StarHub Singapore?
Dear customer, Roaming Calls made to StarHub Customer Service Hotline +65 6820 1633, Business Care Hotline +65 6820 1631 and Platinum Hotline +65 6822 6868 from a StarHub postpaid mobile line will be capped at $2 per call. For e.g.
Why is my StarHub TV not working?
What should I do next? Please reboot your StarHub TV+ Box by powering off and on the power supply to try again. Ensure that you are running on the latest software version. If the issue persists, you may visit our StarHub Shops for an 1-1 exchange.