Can I activate my Capitec app without going to the bank?
You don't need to visit a branch to re-install our app on your existing cellphone or to activate it on a new cellphone. Simply ensure that your email address is verified on your Capitec banking profile.
How can Capitec contact me?
Call our 24hr Client Care Centre on 0860 10 20 43.
How do I get my Capitec remote PIN?
Visit your nearest branch and choose a Temporary PIN. Then sign in to Remote Banking (app or Internet) and choose a new Remote PIN.
Does Capitec have a WhatsApp number?
7.1 Before using WhatsApp Messenger to access any financial or banking services, you have to add Capitec's WhatsApp Messenger number, 067 418 9565, to your contacts.