How do I check the balance on my Cash Passport?
To check your Cash Passport balance, simply got to 'My Account' on this website or download the Corporate Cash Passport app, register your card and you'll be able to see your balance straight away. You can also check out any recent transactions here.
Can I reload my Cash Passport online?
You can reload online, via topmeup.ca/cashpassport or; You can reload your card at any participating location of the partner where you purchased your card.
Why is my Cash Passport not working?
A:If you have a problem using your Card, here are the things you should check first. Check you have enough money on the Card for the purchase you wish to make. Check you are using the correct PIN. Phone Card Services to get a reminder.
How do I get money back from my Cash Passport?
You can still settle your final bill with Cash Passport. If you do use Cash Passport for a pre-authorisation and need access to the held funds within the 30 day period, you'll need to contact the merchant directly to request they lift the pre-authorisation.