How do you make a Cherwell account?
Provide a Cherwell login ID for the User (example: First initial + last name). The login is limited to 60 characters and must be unique.
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To create a User Profile:
- Open the User Manager.
- Click the Create New button . A [New] User is added to the list.
- Click the User tab.
What is Cherwell client?
Cherwell® Service Management (CSM) is a configurable, scalable, Out-Of-The-Box (OOTB) service desk solution based on IT Service Management (ITSM) best practices and the ITIL framework.
What is Cherwell used for?
Cherwell Service Management is a cloud-based IT service management solution that helps IT teams in organizations to implement, automate and upgrade service and support processes.
How do I download Cherwell?
Open Internet Explorer and browse to http://sms.isd.lacounty.gov/Cherwellautodeploy 2. Click on the Cherwell Service Management link to download the client installation file. 3. Click on the Run button to download and execute the AutoDeployDownloader.exe installation file.