Can I track my Chronomics test?
Once your order has been dispatched, you'll receive an email from our delivery partner, DPD, with tracking details. You can track your order using the link provided by them or alternatively, you can download the DPD app.
How do I get my Chronomics results?
Take a photo of your test result and upload it online– you'll get a prompt in the registration system. Chronomics will review your test and email you your test results, normally within 15 minutes. You can also view your results in the Chronomics dashboard.
How do you create a Chronomics account?
To register, you will need:
- Your Order Number.
- Your Kit ID.
- Your barcode.
- Your email address.
- A photo of your test result (for lateral flow tests)
How long does it take to get PCR results from Chronomics?
It'll take 24-36 hours for us to process your test - this is 24-36 hours after we have received your sample. Your result may not come in at the same time as others who've submitted their sample at the same time as you.