How do I contact CICA?
Our customer service telephone line, live chat and online application service are now available. You can contact us between 10am to 3pm Monday to Friday on 0300 003 3601 and via live chat: …
How much compensation will I get from CICA?
CICA compensation amounts for a criminal injury are 100% of the first injury (most serious injury), 30% of the second (most serious) injury and 15% of the third (most serious) injury. If injuries are the same severity, one is calculated at the lower percentage.
How long does CICA claim take?
Should I accept first offer from CICA?
You may find yourself bypassing the question “should I accept the first CICA offer?” and simply accepting the amount. But you should consider carefully whether the amount you've been offered is sufficient. It may not cover the costs you incurred as a result of your injuries.