How can I check my municipal account online?
Go to the municipal website at www.kouga.gov.za. Click on the “Ratepayers Info System” link on the home page. Click on the “Register Here” option.
How do I get my municipal account emailed to me?
Residents are encouraged to register to receive their accounts via email. If you have more than one account, you do not have to send the same request again. You can simply add the other accounts to your original email request.
How do I pay my CCT account?
Instructions: There are a number of ways to pay your account.
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They can also be paid:
- via a debit order.
- via the Internet or an ATM at all the major banks.
- at Nedbank branches.
- at South African Post Office branches.
- at any EasyPay outlet at Pick 'n Pay, Shoprite/Checkers, as well as at Woolworths, U- Save, Pep and Spar.
How do I log a fault with Cape Town?
You can submit a service request, report a fault in your area, or log an issue by calling 0860 103 089 or by Googling “City of Cape Town service request”. You can submit requests for: leaking water pipes. no power or electricity/unscheduled outages.