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Mar 08, 22 (Updated: Aug 19, 22)

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1. Cresta.com
Editor Hong Kong 2 years ago

Cresta AI: Real-Time Coaching For Contact Centers

https://cresta.com/

How Cresta helped one Top-5 SaaS company streamline sales operations and improve agent performance to drive dramatic sales growth. 2x Conversion rate.

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Log into Agent - Cresta

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Checked At HTTP Status Code Connect Time (ms) Result
2024-04-21 09:20:29 403 62 Temporarily Down
2024-04-16 03:05:15 403 126 Temporarily Down
2024-04-09 13:05:43 403 126 Temporarily Down
4
0
2. Crestaworldtravel.co.uk
Reviewer Calgary, AB, Canada 2 years ago

Cresta World Travel

https://www.crestaworldtravel.co.uk/

This is your introduction to a world of travel. We'll inspire you with our love of travel, the knowledge we have of the places we have travelled to.

1
0
3. Aithority.com
Reviewer New Jersey 2 years ago

Cresta's AI Coaching Software Integrates with Amazon Connect

https://aithority.com/technology/sales-and-customer-support/crestas-ai...

Cresta, announced its integration with Amazon Connect, an easy-to-use omnichannel ... It further supports agents with personalized, real-time coaching, ...

5
1
4. Cbinsights.com
Legendary Norrkoping, Sweden 2 years ago

Cresta Headquarter Location - CB Insights

https://www.cbinsights.com/company/cresta

Cresta uses AI to turn sales and service agents into experts on day one, elevating the customer experience and growing the business.

6
0
5. Genesys.com
Disciplined 2 years ago

Cresta AI - Genesys AppFoundry

https://appfoundry.genesys.com/filter/genesyscloud/listing/2cf3c421-4d...

AI Trained by Your Best Performers · AI That Makes Every Conversation Count · FOR AGENTS - AI That Turns Every Agent · FOR MANAGERS - Coaching on Auto-Pilot · PLUG- ...

5
0
6. Cdomagazine.tech
Legendary New York, NY, United States 2 years ago

Beating the Great Resignation: Cresta's Attrition Report Shows ...

https://www.cdomagazine.tech/cdo_magazine/topics/news/beating-the-grea...

(US and Canada) A new report by Cresta, “Reducing Ramp Time & Agent Attrition In Contact Centers.” reveals how real-time coaching and agent ...

4
1
7. Cresta-awards.com
Outspoken Moscow, Russia 2 years ago

CRESTA AGENCY OF THE YEAR: AMV BBDO

https://www.cresta-awards.com/cresta-agency-of-the-year

One of London's most famous creative shops, AMV BBDO, has been named Cresta Agency of the Year 2019 thanks to its taboo-busting work for Libresse.

8
0
8. Cxtoday.com
Scholar 2 years ago

Cresta AI Software Integrates with Amazon Connect - CX Today

https://www.cxtoday.com/contact-centre/cresta-ai-software-integrates-w...

The solution also further supports agents with real-time personalised coaching. The result is improved business performance, customer ...

4
0
9. Prnewswire.com
Announcer 1 year ago

Cresta's AI Coaching Software Integrates with Amazon ...

https://www.prnewswire.com/news-releases/crestas-ai-coaching-software-...

Cresta's AI Coaching Software Integrates with Amazon Connect to ... It further supports agents with personalized, real-time coaching, ...

3
1
10. Amazon.com
Informed 1 year ago

Cresta Intelligence Real-Time Expertise Platform - Amazon AWS

https://aws.amazon.com/marketplace/pp/prodview-lmdwown6xoo6q

Cresta's Real-time Agent Assist empowers agents with personalized real-time coaching and assistance that's delivered as conversations take place.

3
0
11. Internationalholidays.com
Guru Netherlands 1 year ago

Travel Agent Login - International Holidays

https://internationalholidays.com/agency-login/

Login to our travel agent portal to view our exclusive rates and book our.

1
1
12. Jetsetflights.co.uk
Legendary 1 year ago

Jetset Flights

https://www.jetsetflights.co.uk/

Scroll. Los Angeles. Boston. Austin. ABTA Number. Password. Agent Ref. Log On. Contact Details; Terms & Conditions; Privacy Policy; Modern slavery.

2
1
13. Zoopla.co.uk
Reviewer Christchurch, New Zealand 1 year ago

House prices in Cresta Gardens West Parley Ferndown BH22

https://www.zoopla.co.uk/house-prices/west-parley/cresta-gardens/

Find average house prices, current average values, other historic property data & request a valuation from an estate agent.

4
1
Organizer Jaipur, India 1 year ago

House prices in Cresta Close Dunstable LU5 - Zoopla

https://www.zoopla.co.uk/house-prices/dunstable/cresta-close/

Find average house prices, current average values, other historic property data & request a valuation from an estate agent.

5
1
14. Workadvisor.co.uk
Informed India 1 year ago

Cresta World Travel - Company Overview - WorkAdvisor

https://workadvisor.co.uk/companies/cresta-world-travel/

John McGarry complained that his travel agent, Cresta World Travel, had completed the ESTA on his behalf but had mistakenly ticked the wrong box. The agent had ...

2
1
15. Company-information.service.gov.uk
Critic Riga, Latvia 1 year ago

CRESTA WORLD TRAVEL LIMITED people - Companies House

https://find-and-update.company-information.service.gov.uk/company/026...

CRESTA WORLD TRAVEL LIMITED - Free company information from Companies House including registered office address, filing history ... Occupation: Travel Agent ...

2
1
16. Smartcustomerservice.com
Editor 1 year ago

Cresta Integrates with Amazon Connect - Smart Customer ...

http://www.smartcustomerservice.com/Articles/News-Briefs/Cresta-Integr...

Cresta identifies the top agent behaviors that lead to successful customer outcomes, such as maintaining conversation flow, ...

7
0
17. Sdiam.co.uk
Critic London, UK 1 year ago

Cresta House - SD Investment

https://sdiam.co.uk/property-city/cresta-house/

Property City: Cresta House ... safe agent Logo · My Deposit Logo NAEA Logo. Login. Username. Password. Working... Forgot Password? Forgot Password.

6
0
18. Crunchbase.com
Editor 1 year ago

Cresta - Crunchbase Company Profile & Funding

https://www.crunchbase.com/organization/cresta

Cresta leverages artificial intelligence to help sales and service agents ... View contacts for Cresta to access new leads and connect with decision-makers.

6
0
19. Sequoiacap.com
Refiner 1 year ago

Jobs at Cresta | Sequoia Capital

https://jobs.sequoiacap.com/jobs/cresta?company=drift

Our real-time expertise AI helps contact center agents unlock their full potential by uncovering expert behaviors from every customer conversation and amplifies ...

6
0

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Recent Tweets By cresta

Lamp
@cresta Did you know that the sales performance gap between your top and bottom performers can leave up to 48% of revenue on the table every single quarter? Check out the "Closing The Sales Performance Gap" report to learn more: https://t.co/1d4o6Pjwts #ContactCenter #AI #Sales https://t.co/zBdDF4oa6s
2023-01-20 08:24:06
Lamp
@cresta Unlock valuable customer insights from your contact center's conversational data with Cresta Insights. Quickly identify trends, answer critical questions, and improve your strategy. Learn more: https://t.co/LVw3pkJmTj #CustomerInsights #ContactCenter https://t.co/LI29PyDDlq
2023-01-19 08:45:11
Lamp
@cresta Exciting news! Our company, Cresta, is recognized as an Innovator in the new @AragonResearch1 report on conversational AI in contact centers. Check out our latest blog post for more details! #AI #ConversationalAI #ContactCenter https://t.co/tEprJAAtCN
2023-01-18 06:12:24
Lamp
@cresta How can conversational AI transform the intelligent contact center? @AragonResearch1 releases its first Aragon Research Globe™ for Conversational AI in the Intelligent Contact Center (ICC). Download the full report now: https://t.co/2VDiklrH4N
2023-01-17 09:39:44
Lamp
@cresta In this webinar, we’ll review the findings from @CCW_Digital's Market Study: Smart Contact Centers, and explore the ways in which the modern contact center needs to evolve to keep pace with shifting business operations and customer expectations. 🤓 👉 https://t.co/zl0DlIUFBK https://t.co/dGEVEcELPm
2023-01-13 03:19:40
Lamp
@cresta #Cresta helps teams discover winning sales behaviors, determine whether those sales behaviors are being followed, and reinforce those behaviors in real-time with real-time coaching. Find out how Cresta can help your #ContactCenter boost revenue on https://t.co/Yh0FCCztZu
2023-01-11 05:48:30
Lamp
@cresta These four trends continue to have tremendous impact on the intersection of contact centers and generating value in the insurance industry, and require a strategic and full response. If you work in the #InsuranceIndustry, this is a must-read blog post: https://t.co/yxWIJZ748M
2023-01-10 05:18:10
Lamp
@cresta In this paper, we explore: ✔ Key trends impacting challenges in the insurance industry ✔ Critical strategies for success ✔ Why the future of contact center success is inextricably linked with AI technology Download now to learn more! https://t.co/8DrfKDVTC2
2023-01-09 08:38:22
Lamp
@cresta “Cresta was a game changer for us… better customer satisfaction, more purchases, higher conversion, more sales bonuses.” - Michael Hopkins, SVP, Sales & Service, Blue Nile Learn how Cresta for Retail can help you hit your business goals: https://t.co/BGCqMpxk4E https://t.co/bc9tZxU0AT
2023-01-05 07:16:29
Lamp
@cresta Here is a quick recap of the "Using AI to Maximize Revenue and Boost Sales Conversion" webinar that Cresta’s VP of WW Sales, Matthew Mulqueen and VP of Marketing, @srkolman hosted just before the holidays: https://t.co/sn14fGSL5d
2023-01-04 07:09:57
Lamp
@cresta "Economic challenges in 2023 will force businesses to lean on their contact centers to not just create happier customers, but to become meaningful revenue drivers and a strong sales generation driver." - @Zaydenam, CEO, @Cresta 🤓👇 @ChannelFutures: https://t.co/JR2geUyjFR
2023-01-03 04:04:31
Lamp
@cresta “Cresta is really giving us a window into how we can improve as a sales organization, and is significantly driving our time to sales” – Head of Sales Read our latest case study to learn more: https://t.co/eQyLbkGzSr
2023-01-02 07:26:59
Lamp
@cresta 23 AI predictions for the enterprise in 2023: hear from Cresta CEO @zaydenam in #6 on why AI has huge implications for coaching. https://t.co/aM29ob5smr
2022-12-29 05:59:43
Lamp
@cresta We were named a 2022 Hot Vendor in the "AI for the Contact Center" category by @AragonResearch1 🙌 🚀 Read the full story in this blog post: https://t.co/mG7KYNi5QW https://t.co/jiphdoK5hk
2022-12-14 05:59:42
Lamp
@cresta If your #ContactCenter is looking to use real-time conversational #AI to boost sales and maximize revenue, you can't miss this webinar! Register now: https://t.co/xjpCXbLgWK
2022-12-12 00:00:00
Lamp
@cresta Check out this case study to learn how Cresta helped a leading vacation provider generate 38% more revenue with Agent Assist. 🤓 👇 https://t.co/poT26ExnMr
2022-12-08 00:00:00
Lamp
@cresta Which contact center needs are most urgent? Which solutions should you prioritize? How will technology impact the role of agents? The @CCW_Digital's market study has the answers! Download it now: https://t.co/BEmNTufFSP https://t.co/4yq2dB8hr3
2022-12-07 00:00:00
Lamp
@cresta Looking to boost agent performance? Check out what @axios has to say about us: https://t.co/tzKWeVs8k1
2022-12-05 00:00:00
Lamp
@cresta Fresh out of the oven! Cresta Opera is the self-serve, no-code AI command center for contact centers. Check out or latest blog post to learn three ways that Cresta Opera helps to transform the contact center: https://t.co/P5DMKhDfHi
2022-12-02 00:00:00
Lamp
@cresta Cresta’s intelligence layer for customer conversations gives telecom teams the guidance and support they need to build lasting customer relationships. https://t.co/pSGuIxpjZI
2022-11-30 00:00:00
Lamp
@cresta Join Cresta’s VP of WW Sales, Matthew Mulqueen and VP of Marketing, Scott Kolman, as they talk about the challenges facing Sales teams today and steps sales teams can take to elevate sales team performance. Register now: https://t.co/xjpCXbLOMi
2022-11-29 00:00:00
Lamp
@cresta Retail has been transformed by the rise of digital channels, and the growing importance of customer experience. This is where Cresta’s AI-driven Real-Time Intelligence comes in. 🤓 👉 https://t.co/pwI8thH2aE https://t.co/FwyTlI4RaD
2022-11-23 00:00:00
Lamp
@cresta Cresta helped a leading cloud SaaS provider boost revenue per chat, increase conversions, and improve CST with Cresta Agent Assist & Cresta Director. Read this article to learn more: https://t.co/tAxJWQCn2s
2022-11-22 00:00:00
Lamp
@cresta We are honored to have been selected as a finalist for the 2022 Fierce Innovation Award! You can see all finalists here: https://t.co/Nev16jYo9c #Cresta #AI #FierceInnovationAward https://t.co/LhugCoVFJH
2022-11-17 00:00:00
Lamp
@cresta Have you registered to this week's webinar? Don't miss out! Join us on Thursday, November 17th at 11am PT, to learn about #CrestaOpera, the self-serve, no-code #AI command center for #ContactCenters. https://t.co/NCXBwiQgeA
2022-11-16 00:00:00
Lamp
@cresta We teamed up with the largest wireless carrier in the United States to help them to close the sales gap between BPO partners! Read this customer story to learn more! https://t.co/THzwzzECDL
2022-11-15 00:00:00
Lamp
@cresta We are proud to be mentioned as one of the "23 AI startups to watch" by @BeckersHR. See the full list👉https://t.co/QwklwdmcJA
2022-11-11 00:00:00
Lamp
@cresta Cresta’s #RealTimeIntelligence platform helps financial businesses drive better #CX, ensure compliance, and unlock revenue opportunities—all while helping managers and agents work more efficiently and effectively. Click to learn more: https://t.co/7xwy2ejI3c
2022-11-11 00:00:00
Lamp
@cresta We are proud to announce our recently developed integration with @Zoom! Zoom Contact Center customers now have the ability to deploy real-time voice integration in their contact center using Cresta's advanced AI-driven, real-time intelligence layer. 🤓👉https://t.co/OfGW1jdjNB https://t.co/uepSQ8zgSe
2022-11-09 00:00:00
Lamp
@cresta Cresta partnered with @BlueNileDiamond leaders to deliver AI-powered Real Time Intelligence that guided agents and enabled remote coaching, turning the Sales Chat team into the most lucrative sales team in their contact center. 👉 https://t.co/1RlZbgvwfE https://t.co/BlBQWqHkUm
2022-11-04 00:00:00
Lamp
@cresta Insurance companies that use Cresta have seen significant reduction in ramp time, increase in conversions, and increase in adherence. Learn more about it: https://t.co/jCfoaejMa3 https://t.co/se4T6gZVJK
2022-11-03 00:00:00
Lamp
@cresta #AI Coaching Cresta Agent Assist gives every agent their own personal AI-powered coach on every phone and chat conversation. That helps agents improve soft skills and follow proven best practices. Learn more about AI Coaching: https://t.co/9EjyuTetCj https://t.co/f78PiFPtTH
2022-11-01 00:00:00
Lamp
@cresta We are proud to be included for the second year in a row on @MadronaVentures' Top 40 Intelligent Applications list! See the full list here: https://t.co/RRT0ZdSiZ1 https://t.co/wNFj5IhG5v
2022-10-26 00:00:00
Lamp
@cresta @HolidayInn partnered with @Cresta to boost revenue and improve agent experience. Read our latest case study to learn more: https://t.co/GXs1iJ54la https://t.co/xTT6xR711J
2022-10-25 00:00:00
Lamp
@cresta Join Cresta Product Manager, @jessicajzhao, for a complete overview of #CrestaOpera and its easy to use, powerful capabilities to supercharge your contact center with automated coaching, immediate visibility, and self-serve management. Register now! https://t.co/NCXBwiQgeA
2022-10-24 10:43:44
Lamp
@cresta Our very own @zaydenam is speaking at @MadronaVentures' first-ever Intelligent Applications Summit on Nov. 2. The Summit will explore topics such as emerging trends that matter in #ML & #AI & why we believe Intelligent Apps are the future. 👉 https://t.co/Fo3kBHBj9G https://t.co/2TiFZdXvuF
2022-10-19 06:05:55
Lamp
@cresta How can financial services leaders build better #CX to foster a loyal customer base? In a complex industry growing more saturated, a few key opportunities to stand apart have emerged. Read our latest blog post to learn more. 🤓 👉 https://t.co/AEflhVZyCT https://t.co/fgL23gufZt
2022-10-13 07:20:09
Lamp
@cresta Eliminate repetitive tasks with polished, #AI-generated responses that are based on the most common replies from your top agents. Quickly auto-complete sentences, saving agents hours per week. Meet #Cresta's "Smart Compose and Suggestions for Chat" feature: https://t.co/XAXzzHtwxh
2022-10-12 09:41:51
Lamp
@cresta How does Cresta help customers boost sales and create a better experience for customers? 🤓 👉 https://t.co/9T1WR1AzCS https://t.co/iIIOT2uS9R
2022-10-07 05:50:15
Lamp
@cresta #CustomerServiceWeek 😊😀😁 As customer service agents grapple with high volume and increased pressure, it’s harder than ever to perform well. Agents who are good at their jobs are happier (and vice versa) — happy agents are less likely to leave. https://t.co/J7eqSRea4E
2022-10-04 05:44:35
Lamp
@cresta Contact Center agents spend a whopping one-third of call time on post-call activities! Meet Cresta's Auto Summarization & Note Taking, and say goodbye to tedious tasks and after call work that are slowing down your agents. 👉 https://t.co/fPL1jGomUd https://t.co/O7TGv8ELr0
2022-10-03 05:12:33
Lamp
@cresta 🏆 We are very proud to be one of the unicorns nominated by @Tracxn in the 'Customer Service Software Startups 2022' category. This A-list of nominees includes the most promising startups leading the industry across the globe. See the full list: https://t.co/js3n3j0cvL
2022-09-30 10:19:52
Lamp
@cresta We recently launched a new version of the #Cresta's "Sales Performance Gap Report". We updated the case study, added new stats, and included some very insightful graphics. Curious to see what it looks like? 👉 https://t.co/gTzCTSQqcQ https://t.co/8T1BGEzUIO
2022-09-29 09:09:57
Lamp
@cresta Cresta’s Real-Time Auto Summarization & Note Taking automates away tedious tasks and free agents to focus on what matters most. Join us on Thursday, September 29th, 11:00 am PT / 2:00 pm ET to learn more: https://t.co/o1vxYeicTB https://t.co/ooFZv8uTN1
2022-09-28 03:42:28
Lamp
@cresta When airlines leverage the power of real-time intelligence, they’re bound to see compelling results. Check out our latest blog post to learn more! 👉 https://t.co/EETWJoCrgP https://t.co/cCOau9c1Sx
2022-09-23 01:22:48
Lamp
@cresta @Cresta teamed up with @CoxComm to help them increase revenue and transform their digital experience! 👉 https://t.co/7GRyHMtkOy #ContactCenter #AI #CX #DigitalExperience https://t.co/imKDEBeWZT
2022-09-22 08:54:09
Lamp
@cresta #Cresta Knowledge Assist unifies siloed knowledge bases into one powerful real-time experience. Our #AI offers the right information at the right time, so contact center agents get the information they need to resolve customer issues fast. Learn more at https://t.co/Bpghjht6fe https://t.co/7YC2gmPueB
2022-09-21 04:43:26
Lamp
@cresta Did you know agents spend a third of their time on after-call work? Attend this #webinar to learn how #Cresta’s Real-Time Auto Summarization & Note Taking automates away tedious tasks so that agents can provide better service! 👉https://t.co/o1vxYeAm7J https://t.co/1cgD40oYey
2022-09-14 09:28:46
Lamp
@cresta Join Kevin Chang, Product Manager of Automation Services, at #Cresta for @srgreenhaus's upcoming Best Practices Roundtable: "Seamless Customer Experience - Combining AI, VA with Live Agents" 👉https://t.co/Dm6Xf1FTsm
2022-09-13 08:39:49
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