Can I add a car to my Dart Charge account after crossing?
Dart Charge accounts cannot be used to pay for crossings you have already made. If you've already made crossings in the vehicle you want to add to this account, they will have to be paid for separately.
How do I activate my Dart Charge account?
If your account's been closed but you know you will want to make crossings in future, unfortunately Highways England says it's not possible to re-activate it. Instead you'll need to ring up and request a refund from your closed account, then create a new one for future journeys.
How does a Dartford Crossing account work?
The new payment scheme is called Dart Charge. You must pay for a crossing in advance or by midnight the day after crossing. You can do this using a pre-pay account, which saves you up to a third on every crossing, or by making a one-off payment. ... online at www.gov.uk/dart-charge.
How do I register my car with Dartford Crossing?
You'll need:
- Your vehicle details.
- A current Council Tax bill that matches the address in your application.
- Proof you live in Dartford or Thurrock, e.g. a gas, electricity or water bill (less than 3 months old), bank or credit card statement (less than 3 months old), income support book, rent document or driving licence.
How do I contact Dartford Crossing?
Please call the Dart Charge team on 0300 300 0120.
How do I dispute a dart charge?
How to appeal: Challenge the penalty by contacting the issuing authority within 28 days of the notice being served. Quote your charge notice number and explain why you believe the penalty to be wrong. Appeal to the independent adjudicator: If your appeal is rejected, you can take it to an independent adjudicator.
How do I change the details on my Dartford Crossing?
You must notify us promptly of any changes to the information you provided to us, including your vehicle registration, card details and phone number, either by updating your details online at www.gov.uk/dart- charge or by notifying us by phone on 0300 300 0120.
How do I get a refund from Dart charge?
If you have a Dart Charge account and haven't used it for a while, you can check if it's still active by logging in or phoning customer services on 0300 300 0120. If your account has been closed, or you want to close it yourself, you can request a refund by phoning this number.