What is wrong with Dashlane?
If Dashlane doesn't work in Chrome, make sure the extension is enabled, and you're logged in. Update your browser and disable all the other extensions that might be interfering with Dashlane. Don't forget to disable Chrome's built-in password manager to prevent software conflicts.
Why is Dashlane not automatically logging me in?
Dashlane isn't automatically filling in the password on one of your online accounts, or isn't logging you into your apps? First, please make sure you are using the latest version of Dashlane available. See our How to update Dashlane page for more details.
Has Dashlane been hacked?
The quick answer is YES, Dashlane is safe. Security features include 2-Factor Authentication, military-grade 256-bit AES encryption, and zero-trust architecture to name a few. All your data is encrypted using your master password as a key and stored securely on your device.
How do I contact Dashlane support?
You can contact their support by writing an email to [email protected].
How do I login Dashlane?
In your browser, click the Dashlane extension icon. This opens a window that allows you to search or browse for the website logins and passwords you've stored in Dashlane. Click Open website to go to that site and have Dashlane log you in automatically.
How do you cancel Dashlane?
Uninstall Dashlane from your computer. Visit our delete page and follow the instructions there. Check your email for a message entitled "Account deletion request" containing a confirmation security code. Enter the confirmation code on the deletion page and click Delete my account.