How do I log into my DBS IDEAL?
DBS IDEAL can be accessed from anywhere in the world, as long as you have an Internet connection. Download the new DBS IDEAL digital token+ to enjoy a seamless login, and tap and swipe authentication experience for transactions on DBS IDEAL desktop and its mobile app.
How do I pay my DBS perfectly?
- Step 1: Transfer from. Select bank account, currency and amount. ...
- Step 2: Transfer to. Select existing payee or create a new payee. ...
- Step 3: Payment Date. ...
- Step 4 & 5: Purpose Code & Bank Charges. ...
- Step 5: Messages and Notes. ...
- Step 6: Payment Preview and Submission. ...
- Step 1: Payment from. ...
- Step 2: Payment to.
How do I change my address for DBS?
Step 1: Click on DBS or POSB banner button and select “Services > Update My Address” Step 2: Select the type of address you are updating “An Overseas Address” or “A Singapore Address” Step 3: Input your new address. Step 4: Check your details and select “Confirm”
How do I reset my DBS perfect PIN?
If you forget your User ID or PIN and your account or token is locked, you can click on “Forgot Login PIN / Unlock Account” in the IDEAL login page. Alternatively, your company's designated DBS IDEAL Administrator will be able to unlock your account or device for you (via the Customer Self-Administration module).
How do I chat with DBS customer service?
Feel free to ask me:
- General enquiries on our products and services.
- For further assistance on your account-related matters, you may login to DBS IDEAL and speak with our friendly Live Chat service team.
- Click on the floating icon on the bottom right to chat with me now.
How do I activate my DBS debit card?
You can activate your new card easily using digibank, DBS digibot, SMS Banking or at our DBS/POSB ATM and Video Teller Machine (VTM).
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DBS/POSB ATM
- Insert your New Credit/Debit/ATM Card.
- Enter your New Card PIN*.
- Select More Services.
- Select Cards/PIN/iBanking/Phonebanking.
- Select Activate Card.
How do I register my DBS digital token?
Click on the steps to view screens
- Launch your digibank App and select Digital Token.
- Tap on Set Up Now.
- Log in to digibank Mobile with your Touch / Face ID or digibank User ID & PIN.
- Tap on Set Up Now.
- Select Physical Token and a 6 digit SMS OTP will be sent to your registered mobile number.
Can I email DBS?
Emails from your personal email (Yahoo, Gmail, Hotmail, etc) may be sent to the Bank through the Public Website's Contact Us option at https://www.dbs.com Responses to these from the Bank will be to your personal email addresses.