How do I change my DBS OTP to SMS?
Log in to DBS digibank with your User ID and PIN and complete the Authentication Process. Under the Gear Icon, select Manage Email and SMS Notifications. Change your existing alert preferences, verify your changes and save your changes.
How do I register for DBS SMS banking?
To register for SMS Banking^, SMS to 77767:
Register<space>NRIC/Passport number<space>preferred account's* last 4 digits Example: Register S1234567A 1234.
How do I log into my DBS?
digibank Online
- Step 1: Go to internet-banking.dbs.com.sg.
- Step 2: Log in to digibank Online with your User ID & PIN created during your application.
- Step 3: Proceed to Set up your Digital Token.
How do I change my DBS OTP from email to phone number?
Scroll down to Your Profile, tap on Update Particulars and select Contact Details. Tap on CHANGE under Contact Details section. Input your new contact details and tap on SAVE. Review your changes and tap on CONFIRM to update your contact details.
How do I chat with DBS customer service?
Feel free to ask me:
- General enquiries on our products and services.
- For further assistance on your account-related matters, you may login to DBS IDEAL and speak with our friendly Live Chat service team.
- Click on the floating icon on the bottom right to chat with me now.
How do I activate my DBS debit card?
You can activate your new card easily using digibank, DBS digibot, SMS Banking or at our DBS/POSB ATM and Video Teller Machine (VTM).
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DBS/POSB ATM
- Insert your New Credit/Debit/ATM Card.
- Enter your New Card PIN*.
- Select More Services.
- Select Cards/PIN/iBanking/Phonebanking.
- Select Activate Card.
How do I register my DBS digital token?
Click on the steps to view screens
- Launch your digibank App and select Digital Token.
- Tap on Set Up Now.
- Log in to digibank Mobile with your Touch / Face ID or digibank User ID & PIN.
- Tap on Set Up Now.
- Select Physical Token and a 6 digit SMS OTP will be sent to your registered mobile number.
Can I email DBS?
Emails from your personal email (Yahoo, Gmail, Hotmail, etc) may be sent to the Bank through the Public Website's Contact Us option at https://www.dbs.com Responses to these from the Bank will be to your personal email addresses.