How long does a Dial Before You Dig last?
Call DBYD on 1100 (Free call). NSW legislation requires people who are planning excavation work to obtain copies of underground electricity cable plans from Dial Before You Dig. The plans must be no more than 30 days old when excavation commences.
How deep can you dig before calling Dial Before You Dig?
For some digging works, you do not require a DBYD call. This includes: Emergency digging or excavation to prevent injuries or death. Shallow digging less than 30cm deep without power tools or machinery, or less than 15cm deep with power tools or machinery.
How do I know if I can dig in my backyard?
811 is a free service managed by Underground Service Alert and available to everyone. After you call, Underground Service Alert will contact PG&E and other companies that have underground lines in your area. Representatives will then mark the location of their underground lines so you can avoid them and dig safely.
How can you lodge an Enquiry with DBYD?
To lodge an enquiry online is a simple process. If you are new to the Dial Before You Dig service, just register as a new user first. You will then receive an email confirming your user name and password. Keep these details handy and use them each time you want to review past enquiries or lodge a new enquiry.
What does Dial Before You Dig tell you?
Who is Dial Before You Dig? Dial Before You Dig is a FREE national referral service designed to assist in preventing damage and disruption to Australia's vast infrastructure networks which provide essential services we use every day.
Is it safe to dig?
Hitting a buried line while digging can disrupt utility service, cost money to repair, or cause serious injury or death. Always contact your 811 center, wait the required time for utilities to respond to your request, and ensure that all utilities have responded to your request before putting a shovel in the ground.