How do I redeem Edenred vouchers?
You will need the barcode to use the eGift card to pay at the supermarket. Take the eGift card (online voucher) into the shop and show it at the till to pay. You can show the eGift card on your mobile phone screen or print it out.
How do I find my Edenred account number?
Your Edenred account number will appear on all communication you receive from us, including your welcome letter and any payment notifications. Each time a parent makes a transfer to you, we will issue payment using the details you provided when you affiliated.
Who accepts Edenred Childcare Vouchers?
If you are currently on the scheme, Childcare Vouchers can be used to pay for a wide range of childcare including:
- Home-based care such as childminders, nannies and au pairs.
- Pre-school care such as nursery schools, play schools and crèches.
Can Edenred vouchers be refunded?
Can I get a refund for unused Childcare Vouchers? Whether you can receive a salary alternative to vouchers you have accrued will depend on the conditions of the scheme determined by your employer in the agreement you signed up to. Please consult those conditions and discuss them with your employer if necessary.
Is there a replacement for Childcare Vouchers?
Tax-Free Childcare will replace the existing Childcare Voucher Scheme from the 1 October 2018. Parents already receiving childcare vouchers will be able to continue to use them after October if their current employer continues to offer the voucher scheme, but no newcomers will be accepted.
Where can I use my Edenred Childcare Vouchers?
Childcare Vouchers can be used to pay for a wide range of childcare including:
- Home based care such as childminders, nannies and au pairs.
- Pre-school care such as nursery schools, play schools and crèches.
- Care for older children such as out of school clubs (breakfast clubs, afterschool clubs) and holiday clubs.
Can I get a refund on Childcare Vouchers?
Vouchers can be refunded, but they cannot be transferred between employers. Both working parents are entitled to childcare vouchers. Childcare vouchers are one of the most common benefits employers offer to their workforce and, with childcare costs spiralling, they are likely to become one of the most valued.