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Edf France Login My Account

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Sep 15, 21 (Updated: Dec 03, 22)

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1. Edf.fr
Curious 2 years ago

My bills, my documents - EDF

https://particulier.edf.fr/en/home/contract-and-consumption/billing.ht...

Your online account is available in French only. If you have difficulty reading French, you can contact an English speaking EDF adviser ...

Social Handles

Edf.fr Official Pages

Faire une demande en ligne
The EDF Group
Faire des économies d'énergie
Justificatifs et factures EDF
Accéder à votre espace client
Espace Client
Contacter EDF
Particulier
EDF Entreprises, fournisseur d ...
EDF – Devenons l'énergie qui change..
How do I pay my EDF bill?

Page Status Information

Checked At HTTP Status Code Connect Time (ms) Result
2024-05-02 16:58:12 0 255 Probably Active
2024-04-27 08:59:28 0 511 Probably Active
2024-04-24 00:51:50 0 255 Probably Active
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2. Edfenergy.com
Editor Singapore 2 years ago

Log in to MyAccount - EDF Energy

https://my.edfenergy.com/user/login

Manage your energy online 24/7 with MyAccount - sign up with your EDF account number. Sign up for home. Sign up for business. Give a meter reading.

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3. Selectra.info
Populist Sydney, Australia 2 years ago

Contact EDF's English-Speaking Line | Moving To France

https://en.selectra.info/energy-france/suppliers/edf/customer-service
8
0
4. French-property.com
Explainer 2 years ago

Your French Electricity Bill, Pay Electricity in France

https://www.french-property.com/guides/france/utilities/electricity/bi...

Information about French Electricity Bills and how to pay Electricity in France, ... general information relating to your account as well as contact information for EDF. ... You can do so for EDF at Mon Espace Client. ... free of charge to the consumer, although from 2021 there will be an additional levy on your bill to pay for it all.

6
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Explainer Austin, TX 2 years ago

Opening an Electricity Account in France - French-Property.com

https://www.french-property.com/guides/france/utilities/electricity/op...

Information about how to open an Electricity Account in France. ... To do so on-line you will need to register with EDF at Espace Client. ... you can prepare a joint letter for signature stating the electricity meter reading, and send it to the EDF.

0
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5. Bucar.cz
Outspoken New Jersey 2 years ago

edf france login my account

http://bucar.cz/@eaDir/forum/edf-france-login-my-account-70df46

On-line billing is available, simply by signing-up for it through your EDF on-line account. Read on for all the essential information about this large supplier, ...

5
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6. Fournisseurs-electricite.com
Reviewer 2 years ago

EDF Contact Number in France: Phone & Customer Service

https://www.fournisseurs-electricite.com/en/edf/contact
0
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8. Kelwatt.fr
Informed 2 years ago

Contacting EDF in France: Helplines and Customer Service

https://www.kelwatt.fr/en/edf-contact
0
1
9. Angloinfo.com
Editor 2 years ago

EDF- CHANGE OF ADDRESS DETAILS - General ... - Angloinfo

https://www.angloinfo.com/brittany/discussions/general/edf-change-of-a...

Replies · Write in English and give the address of your French property and your original account number and client number. · Explain what you want to do. They ...

4
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10. Selectra.co.uk
Organizer Brighton, United Kingdom 2 years ago

EDF Energy Login: Access your online account fast! - Selectra

https://selectra.co.uk/energy/providers/edf-energy/login
1
0
12. Reuters.com
Refiner 2 years ago

EDF ordered to accept suspension of supply contract with ...

https://www.reuters.com/article/us-edf-nuclearpower/edf-ordered-to-acc...
3
1
13. Statista.com
Editor Ukraine, Киевская область, Украина 2 years ago

• EDF Group - number of employees 2019 | Statista

https://www.statista.com/statistics/279646/number-of-edf-employees/
2
1
14. Cnbc.com
Editor 2 years ago

EDF-FR: Electricite de France SA - Stock Price, Quote and ...

https://www.cnbc.com/quotes/EDF-FR

Get Electricite de France SA (EDF-FR:Euronext Paris) real-time stock quotes, news, price and financial information from CNBC.

3
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15. Edf-re.com
Disciplined Aarhus, Denmark 2 years ago

EDF Renewables Powering Progress | Sustainable Energy in ...

https://www.edf-re.com/

EDF Renewables Clean Energy Generation | Building Sustainable Wind & Solar Power Solutions in North America | U.S. Renewable Energy Careers & Jobs.

4
1
16. Marketwatch.com
Populist San Francisco, CA 2 years ago

EDF | Electricite de France S.A. Profile | MarketWatch

https://www.marketwatch.com/investing/stock/edf/company-profile?countr...

Go to the homepage. Copyright © 2021 MarketWatch, Inc. All rights reserved. By using this site ...

4
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17. Yahoo.com
Critic 2 years ago

(EDF.PA) Stock Price, News, Quote & History - Yahoo Finance

https://finance.yahoo.com/quote/edf.pa/

Tip: Try a valid symbol or a specific company name for relevant results. Sign in ... Its authenticity can be checked on medias.edf.com A key player in energy transition, the ... the following resources were included in the dedicated liquidity account * 738 882 shares ... Kramp-Karrenbauer thinks this thought through to the end.

4
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18. Studapart.com
Scholar Bangalore, Karnataka, India 2 years ago

Taking out electricity subscription: all you need to know ...

https://www.studapart.com/en/our-tips/moving/service-charges/taking-ou...
4
1
19. Nytimes.com
Curious Los Angeles, CA 1 year ago

Électricité de France agrees to pay $23 billion for British Energy

https://www.nytimes.com/2008/09/24/business/worldbusiness/24iht-edf.1....
4
1
20. Amazon.com
Informed 1 year ago

EDF Renewables & 47Lining – Amazon Web Services (AWS)

https://aws.amazon.com/partners/success/edf-renewables-47lining/

EDF Renewables & 47Lining case study, powered by the AWS cloud. ... Contact Sales Support English My Account ... better control their electricity consumption, support companies' energy performance, and ... OSIsoft PI System, but were searching for a way to easily connect this data to the cloud. ... Sign In to the Console ...

4
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21. Zoominfo.com
Refiner 1 year ago

EDF - Overview, News & Competitors | ZoomInfo.com

https://www.zoominfo.com/c/electricite-de-france-sa/63702890

View EDF (www.edf.fr) location in Ile-de-France, France , revenue, industry and description. Find related and similar companies as well as employees by title ...

3
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22. Offshore-energy.biz
Critic Atlanta, GA 1 year ago

French-Japanese LNG carrier starts charter with EDF ...

https://www.offshore-energy.biz/french-japanese-lng-carrier-starts-cha...
2
0
23. Dividendmax.com
Populist 1 year ago

Electricite de France. (EDF) Dividends

https://www.dividendmax.com/france/euronext-paris/electricity/edf/divi...

The next Electricite de France. dividend payment details with payment calculator, previous and upcoming dividends and a free EDF notification service.

2
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24. Theguardian.com
Scholar Remote 1 year ago

EDF Energy | Business | The Guardian

https://www.theguardian.com/business/edf

Letters: Let's go for an expansive renewable energy system, backed up with energy efficiency and energy storage, says David Blackburn. Plus Mike Ellwood on ...

5
1
25. Marketbeat.com
Populist Montreal, Canada 1 year ago

EDF Stock Forecast, Price & News (Electricité de France S.A. ...

https://www.marketbeat.com/stocks/EPA/EDF/

View EDF's stock price, price target, earnings, forecast, insider trades, and news at ... My MarketBeat watchlists, some companies that other Electricité de France ...

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Frequently Asked Questions

Comment accéder à Mon espace Client EDF ?

Comment accéder à mon espace client EDF ?
  1. Se rendre sur la page d'accueil du site web officiel d'EDF pour les particuliers et cliquer sur la rubrique "Mon espace client" situé en haut à droite ;
  2. Sinon, il suffit de cliquer directement sur ce bouton pour accéder directement à son compte EDF.

Comment contacter EDF gratuitement par téléphone ?

Comment contacter EDF ?
  1. 3004 (service et appel gratuits) pour souscrire une offre d'électricité et/ou de gaz à prix de marché,
  2. 09 69 32 15 15 (prix d'un appel local) pour souscrire une offre d'électricité au tarif réglementé de vente.

Pourquoi je n'arrive pas à me connecter à mon compte EDF ?

Si le particulier n'arrive pas à se connecter à son compte en ligne EDF parce qu'il a oublié son mot de passe, il lui suffit de renseigner son adresse email depuis le formulaire de connexion à l'espace client et de cliquer sur « J'ai oublié mon mot de passe ».
Is Post Helpful?

Recent Tweets By edfenergy

Lamp
@edfenergy @gingernutfox Hi, I am very sorry to hear this. If there is anything we can help you with, please send us a DM. Thanks Donna
2023-01-19 06:18:43
Lamp
@edfenergy @Amie25813 Hi, I am sorry to hear this. If there is anything we can help you with, please send us a DM. Thanks Donna
2023-01-19 06:18:09
Lamp
@edfenergy @CraftCourage Hi, I am very sorry we have not yet resolved your query. If you can send us your details via DM, we can look into this further for you. Thanks Donna
2023-01-19 05:46:26
Lamp
@edfenergy @_deedee33 Hi, I am sorry if you have been unable to speak with us. If there is anything we can help you with, please send us a DM. Thanks Donna
2023-01-19 05:29:01
Lamp
@edfenergy @stephenjpeacock Hi, I am sorry to hear this. If you can send us your details via DM, we can look into your query further. Thanks Donna
2023-01-19 05:25:28
Lamp
@edfenergy @kevezlowey Hi Kevin, your usage may not have changed much over the last few year but the increase in energy costs means higher bills. You can find further help and support here https://t.co/4gIIcdYIhk
2023-01-19 04:48:20
Lamp
@edfenergy @FoneStill Hi, I am very sorry you feel this way. If there is anything we can help with, please send us a DM. Thanks Donna
2023-01-19 04:46:50
Lamp
@edfenergy @labretkitty Hi, I am sorry if you have been unable to contact us. If there is anything you would like us to look into, please send us a DM. Thanks Donna
2023-01-19 04:39:14
Lamp
@edfenergy @SimonJayUk Hi, I am very sorry to hear this. If you can send us your details via DM, we can look into this further for you. Thanks Donna
2023-01-19 04:33:12
Lamp
@edfenergy @DrakeHoola Hi, I can see we replied to your comment asking to send us a DM with your details at 2.34pm today. I am unable to see we have received a DM yet. If you have sent us a message, could you please re send this and we can look into your query. Thanks Donna
2023-01-19 04:22:22
Lamp
@edfenergy @ArchwayHeights Hello Thank you for your message. Please can you DM us with your details and we will look into this for you. Thanks. Tony
2023-01-19 03:08:39
Lamp
@edfenergy @_deedee33 Hi Danielle, if all our live chat agents are busy, then the chat box would not be displayed. You can keep check on the website here https://t.co/7nGivRUAwo or call them on 0333 200 5103 Thanks, Lisa
2023-01-19 02:59:02
Lamp
@edfenergy @Redwood__1 I am again very sorry to hear this. We are happy to look into this further, if you can send us your details via DM. Thanks Donna
2023-01-19 02:56:16
Lamp
@edfenergy @cathybabe3 Hi, it would depend on how you pay, when you would receive the rebate. I have provided a link below with more information. https://t.co/boVdEMNc7H If you believe you should have received the payment by now, please send us a DM with your account details. Thanks Donna
2023-01-19 02:55:40
Lamp
@edfenergy @SouSamGeo Hi, I am sorry to hear this. Could you send us your details via DM and we can look into this further for you. Thanks Donna
2023-01-19 02:54:28
Lamp
@edfenergy @846couls Hi, I am sorry you are receiving this correspondence. Could you send us the details via DM and we can look into this further for you. Thanks Donna
2023-01-19 02:53:56
Lamp
@edfenergy @Gentlem15880899 Hi, there are a number of reasons why standing charges have increased. These include costs incurred when other suppliers have left the market and a rise in network costs. You can find out more at https://t.co/P22EWvig7U. Thanks, Donna
2023-01-19 02:53:06
Lamp
@edfenergy @Redwood__1 Hi, I am sorry about this. Please could you send us your details via DM and we can look into this further for you. Thanks Donna
2023-01-19 02:47:59
Lamp
@edfenergy @JoeAMaddox Hi, I am very sorry to hear this. If there is anything we can help you with, please send us a DM. Thanks Donna
2023-01-19 02:47:19
Lamp
@edfenergy @charles023013 energy in advance (what we call ‘hedging’) to try and protect customers from some of the volatility in the markets. You can find out how wholesale costs impact the energy price cap here: https://t.co/KaiABaqTHy Thanks Donna 4/4
2023-01-19 02:46:09
Lamp
@edfenergy @Matthew60544099 costs are still four times higher than usual. The price has dropped from its highest peak in August 2022, when wholesale gas reached more than 700p per therm. The full cost of this peak was not passed onto customers thanks to the Energy Price Guarantee and because suppliers 3/4
2023-01-18 08:56:23
Lamp
@edfenergy @Matthew60544099 Hi there. Understandably some graphs and figures on social media about the fall in wholesale energy costs have raised questions. To help, we’ve addressed a few here: A drop in wholesale energy costs is good, as Ofgem consider these costs when setting the energy price cap, 1/4
2023-01-18 08:56:22
Lamp
@edfenergy @Matthew60544099 which helps us all. However, the day ahead prices you may have seen (known as spot prices) have little impact on customers' bills, due to how far ahead suppliers buy energy. Forward prices (what we pay for buying energy in advance) are also reducing, but wholesale energy 2/4
2023-01-18 08:56:22
Lamp
@edfenergy @Rich32938759 Hi there. If you want us to look into anything, please send us a DM and we would be happy to do this for you! Thanks
2023-01-18 08:53:35
Lamp
@edfenergy @dnhs62124 Hi there. Please send us a DM with your account details and our Care Team would be happy to look into this for you! Thanks
2023-01-18 08:51:02
Lamp
@edfenergy @Hempomatt Hi there. We understand rising costs are of concern to many. If you require any assistance or for us to look into anything, please send us a DM and our Care Team would be happy to do this for you! Thanks
2023-01-18 08:43:14
Lamp
@edfenergy @shahidshah Hi there. Please send us a DM with your account details and our Care Team would be happy to look into this for you! Thanks
2023-01-18 08:42:14
Lamp
@edfenergy @Sleepyparadise Hi there, please send us a DM to request a bill and we would be glad to look into this. Thanks!
2023-01-18 08:38:35
Lamp
@edfenergy @PaulCroucherGB Hi there, Thanks for following up on your complaint. We are sorry to learn about your experience. Our Care Team will be back online from 8 am tomorrow morning and will aim to get back to you as soon as they can. Thanks
2023-01-18 08:34:28
Lamp
@edfenergy @PatrickNeylan Hi Patrick. We are sorry to learn of your experience. Please send us a DM with your account details and we would be glad to look into this for you! Thanks
2023-01-18 08:32:34
Lamp
@edfenergy @RDodsworth1 Hi there. Please send us a DM with your account details and our Care Team would be happy to look into this for you! Thanks
2023-01-18 08:19:19
Lamp
@edfenergy @LynseyJennings Hi Lynsey. We are sorry to learn of your experience. Please send us a DM with your account details and we would be glad to look into your query. Thanks!
2023-01-18 08:16:45
Lamp
@edfenergy @Annawatton Hi Anna. You do not need to follow us to send us a DM, if you hit the mail icon on our profile, our Care Team will get to your message query within three days! Thanks
2023-01-18 08:13:11
Lamp
@edfenergy @grammyhowes Hi Graham. I'm very sorry to hear you're not been able to talk to our business team. Depending on the reason, it may be something we can help with. Please feel free to DM us and we can take a look, or provide further support getting you though to out business team. Many thanks
2023-01-18 06:08:17
Lamp
@edfenergy @rob_gauldie Good evening, sorry to hear you are experiencing issues. Please can you DM us so we can look into this? Thanks, Francessca
2023-01-18 06:03:25
Lamp
@edfenergy @alasdairscott Hi Alasdair, sorry about that, it may be that our Live Chat team is not available right now. If there is anything we can do to help please feel free to send us a DM. Thanks, Jamie
2023-01-18 05:47:36
Lamp
@edfenergy @RVeeUk Hi there, sorry to hear this. If there is anything we can do to help please feel free to send us a DM with your full name, address and email address. Thanks, Jamie
2023-01-18 05:35:16
Lamp
@edfenergy @Annawatton Hi Anna, I'm sorry to hear this. Please send us a DM with your full name, address and email address and we'll be happy to put things right for you. Thanks, Jamie
2023-01-18 05:33:02
Lamp
@edfenergy @Fortyplus4 Hi Sally, thanks for reaching out. Please can you DM us and we can take a look for you. Many thanks
2023-01-18 05:09:24
Lamp
@edfenergy @SarahDa87772876 Hi, if you can send us a DM with your details, we can check the email address for you. Thanks Donna
2023-01-18 03:54:33
Lamp
@edfenergy @GTWTG Hi Gary, please send a DM with your details and we'll take a look into this for you. Thanks, Dave
2023-01-05 12:57:52
Lamp
@edfenergy @WTichband Hi William, I'm very sorry that you're complaint was closed if it hasn't been resolved. Please send a DM with your details and we'll do all we can to help. Thanks, Dave
2023-01-05 12:37:27
Lamp
@edfenergy @Allan32421220 A full breakdown of your account charges and the EBSS rebate is shown on page 2 of your bill. If you would like us to look through this in further detail with you, please send a DM with your full name, address and the email address you have registered for security. Thanks, Dave
2023-01-05 12:20:52
Lamp
@edfenergy @oisinck Hi, I'm very sorry to hear about the poor service you've received, this is not something you should expect from us at all. Please send a DM with your details and we'll see what we can do to help put things right. Thanks, Dave
2023-01-05 12:11:50
Lamp
@edfenergy @tim_ads Hi Tim, we're working through a backlog of DM's at the moment, but if you could send another with your full name and address, as well as the email address registered on your account for security, we'll get back to you as soon as we can. Thanks, Dave
2023-01-05 12:04:33
Lamp
@edfenergy @clareslaney Hi, if there is anything we can help you with, please send us your details via DM. Thanks Donna
2023-01-05 10:32:42
Lamp
@edfenergy @1clickaddict EDF fully appreciate and share the concerns about the rising costs of energy bills for our customers. We encourage customers who are struggling to pay their bills to contact us directly so that we can offer them personalised support. Thanks, Dave
2023-01-05 09:31:11
Lamp
@edfenergy @kvjames2005 Hi Kathryn, I'm very sorry for the poor service you've received. This is certainly not something you should expect from us. Please send a DM with your details and we'll see what we can do to help. Thanks, Dave
2023-01-05 09:24:57
Lamp
@edfenergy @Allan32421220 Hi Allan, if there's anything we can help with, please feel free to DM us. Thanks, Becky.
2023-01-05 09:20:15
Lamp
@edfenergy @leezamckelvie69 Hi, if there's anything you'd like us to look into for you, please DM us. Thanks, Becky.
2023-01-05 09:18:02
Lamp
@edfenergy @richardodurrant Hi Richard, I am very sorry to hear this. If you haven't been able to speak to anyone yet, please DMus. Thanks, Becky.
2023-01-05 09:15:50
Lamp
@edfenergy @mawnanman Hi Rod, the off-peak electricity times for an Economy 7 meter will vary depending on where you live and who your Network Operator is. Usually, you get seven hours of off-peak electricity sometime between 11pm and 8am. The specific times are show on you bills. Thanks, Dave
2023-01-05 09:07:21
Lamp
@edfenergy @Backtorugby Hi Daniel, this certainly doesn't look right. If you haven't already contacted us, please DM us so we can look into things further for you. Thanks, Becky.
2023-01-05 09:02:43
Lamp
@edfenergy @jimmyears Hi Jimmy, EDF fully appreciate and share the concerns about the rising costs of energy bills for our customers. There are several ways we can support you with your energy bill payments, and if you are vulnerable customer, you may be able to get a grant from our support fund. 1/2
2023-01-05 09:02:37
Lamp
@edfenergy @jimmyears Please send us a DM so we can discuss your options. Thanks, Dave 2/2
2023-01-05 09:02:37
Lamp
@edfenergy @Rohema13 Hi, if you can send us the details via DM, we can look into your query further. Thanks Donna
2023-01-05 05:16:03
Lamp
@edfenergy @aAbBsStTaA Hi, I am very sorry to hear this. If you could send us your details via DM, we can look into this further for you. Thanks Donna
2023-01-05 05:12:17
Lamp
@edfenergy @JJDoorgaLy Yes, the Government rebate is only applied to the electricity. Thanks Donna
2023-01-05 05:11:42
Lamp
@edfenergy @lushiousminx Hi, I am very sorry to hear this. If there is anything we can help you with, please send us a DM. Thanks Donna
2023-01-05 05:11:20
Lamp
@edfenergy @coffeemadman Hi, if you can send us a Twitter DM, we can look into your query further. Thanks Donna
2023-01-05 05:10:26
Lamp
@edfenergy @lilmisspure Hi, I am very sorry to hear this. If you can send us your details via DM, we can look into this further for you. Thanks Donna
2023-01-05 05:05:45
Lamp
@edfenergy @jwsal Hi John, I'm very sorry for the frustration and inconvenience this will have caused. If your query is urgent then it may be worth contacting our 24/7 Live Chat team here: https://t.co/y7IppHoHIw (via a web browser). Alternatively, you can also send us a DM with your details 1/2
2023-01-05 04:08:41
Lamp
@edfenergy @jwsal and we'll get back to you as soon as we can. However, we do have a delay at the moment due to a high volume of customer contact so you may not receive an immediate reply. Thanks, Dave 2/2
2023-01-05 04:08:41
Lamp
@edfenergy @Gentlem15880899 keeping your home connected to the energy network. We encourage customers who are struggling to pay their bills to contact us directly so that we can offer them personalised support. Thanks, Dave 2/2
2023-01-05 04:06:54
Lamp
@edfenergy @Gentlem15880899 Hi, EDF fully appreciate and share the concerns about the rising costs of energy bills for our customers. Daily standing charge costs include; using and maintaining the energy networks, wires and pipes that carry gas and electricity across the country to your home as well as 1/2
2023-01-05 04:06:53
Lamp
@edfenergy @Megan242020 the moment due to a high volume of customer contact so you may not receive an immediate reply. Thanks, Dave 2/2
2023-01-05 04:02:58
Lamp
@edfenergy @Megan242020 Hi Megan, I would recommend contacting our 24/7 Live Chat team via web browser here: https://t.co/y7IppHoHIw and they'll be happy to help. Alternatively, you can also send us a DM with your details and we'll get back to you as soon as we can. However, we do have a delay at 1/2
2023-01-05 04:02:58
Lamp
@edfenergy @BonnebaigtT Hi, if you can send us your details via DM, we can look into the refund request for you. Thanks Donna
2023-01-05 03:54:08
Lamp
@edfenergy @phil_eagles83 Hi, it seems we have lost communication with your smart meter. If you can send us your details via DM, we can look into this further for you. Thanks Donna
2023-01-05 03:47:29
Lamp
@edfenergy @JoButterfly888 Hi, if there is anything you would like us to look into, please send us a DM. Thanks Donna
2023-01-05 03:37:47
Lamp
@edfenergy @hangar111 Hi, I'm sorry to hear about this. Please send a DM with further details of your query and we'll be happy to see what we can do to help. Thanks, Dave
2023-01-05 03:00:39
Lamp
@edfenergy @khatz00 Hi, I am sorry to hear this. If there is anything we can help you with, please send us your details via DM. Thanks Donna
2023-01-05 02:59:56
Lamp
@edfenergy @oisinck I am very sorry to hear this. Please DM us so that we can look into this further , thanks
2023-01-05 02:32:54
Lamp
@edfenergy @oisinck @oisinck Hi, I'm sorry to hear about the problems you are having. Please send a DM with your details and we'll see what we can do to help put things right. Thanks, Francessca
2023-01-05 02:25:05
Lamp
@edfenergy @JJDoorgaLy Hi, if you have a PAYG meter, the payment would be applied to your account within the first 14 days of each month. Thanks Donna https://t.co/boVdEMNc7H
2023-01-05 01:53:39
Lamp
@edfenergy @jwarrington100 Hi, I am very sorry to hear this. Could you send us your details via DM and we can look into this further for you. Thanks Donna
2023-01-05 01:42:08
Lamp
@edfenergy @HammentClare HI, I am sorry if you have been unable to arrange an appointment. If you can send us your details via DM, we can check this for you. Thanks Donna
2023-01-05 01:38:54
Lamp
@edfenergy @Hywel_Morrish Hi, if there is a live chat advisor available, you would be able to speak to them via Live Chat. We would offer you the option to contact us via WhatsApp, if there is no one available for you to speak to via Live Chat. Thanks Donna
2023-01-05 01:37:09
Lamp
@edfenergy @Sadie1974 Hi, I am very sorry to hear this. If there is anything we can help with, please send us a DM. Thanks Donna
2023-01-05 01:35:10
Lamp
@edfenergy @Lorrain25478849 Hi Lorraine, please send a DM with your account details and we'll take a look into this for you. Thanks, Dave
2023-01-05 01:01:06
Lamp
@edfenergy @JLSaremyheroes Hi Megan, it should hit your bank account within 3-5 working days after leaving ours. If it was refunded on 19th December 2022 as per your screen shot it should hit your bank account no later than Wednesday if not already. ^Steve.
2022-12-23 00:00:00
Lamp
@edfenergy @queen_vickz You can also drop us a DM if needed and we will get back to you but this will be tomorrow so it may be best to call. ^Steve.
2022-12-23 00:00:00
Lamp
@edfenergy @edonkeyjobs Hi, I am sorry to hear this. Please call 0333 200 5104 or drop us a DM and we would be happy to help. Thanks, Rosy
2022-12-23 00:00:00
Lamp
@edfenergy @LesleyC1102 Hi Lesley, I have replied to your DM. Sorry we weren't able to help when you first messages but this was because you never completed data protection. Thanks, Rosy
2022-12-23 00:00:00
Lamp
@edfenergy @jacmcgoldrick I'm very sorry to hear about this. Can you please send us a PM with your full name, address and email address and we will look into this for you? Thanks Michelle
2022-12-23 00:00:00
Lamp
@edfenergy Draught-proof your home and stop heat from escaping. You'll find draughts anywhere that there are gaps, including; ➡️ Windows ➡️ Doors ➡️ Letterboxes ➡️ Lofts For more information on how to draught-proof these gaps, click https://t.co/HEWF6SZTYC #ItAllAddsUp https://t.co/lxKS16kwFO
2022-12-23 00:00:00
Lamp
@edfenergy @queen_vickz Hi, I am sorry to learn this. If a call out has been raised and it is for electricity it is up to 24 hours but the engineer will endeavour to attend as soon as possible. This may be this evening. Our out of hours number is 0800 096 7359 if needed or live chat 24/7 1/2
2022-12-23 00:00:00
Lamp
@edfenergy @queen_vickz at https://t.co/Ho6aYRKOAT. ^Steve. 2/2
2022-12-23 00:00:00
Lamp
@edfenergy @queen_vickz If you are Smart PAYG please call 0333 009 7111, if you are Prepayment (old stle key top up) please call 0333 200 5110 and they can check this of over 24 hours has past.
2022-12-23 00:00:00
Lamp
@edfenergy @skoggie1 If you are still needing assistance, please drop us a DM. ^Steve.
2022-12-22 00:00:00
Lamp
@edfenergy @Celestineonline Hi, we have received your DM and will reply directly to your message. Thanks Donna
2022-12-22 00:00:00
Lamp
@edfenergy @JY0004 If you can send us your details via DM, we can either remove your details from our smart metering marketing or we can look to arrange an appointment. Thanks Donna
2022-12-22 00:00:00
Lamp
@edfenergy @Josiejo777 Hi, I am very sorry to hear this. If there is anything we can help you with, please send us your details via DM. Thanks Donna
2022-12-22 00:00:00
Lamp
@edfenergy Did you know that by reducing the boiler flow temperature 🌡️ of your combi boiler, you can help lower your gas usage and save money on your bills? To find out more, visit https://t.co/6fsU7XI0jq #ItAllAddsUp https://t.co/SHJwQZcko5
2022-12-22 00:00:00
Lamp
@edfenergy @Josiejo777 Hi, if you are unable to pay the bill amount in full, we can look into setting up a payment plan for you. Please send us a DM. Thanks Donna
2022-12-22 00:00:00
Lamp
@edfenergy @LadySarah444 Hi Sarah, thanks for getting in touch. Could you please DM us with your full name, address including post code and email address and we will be more than happy to help. Thanks, Ash
2022-12-22 00:00:00
Lamp
@edfenergy @kateluxion That doesn’t sound right Kate, can we look into this for you? If you could drop us a DM we will take a look. Thanks, Steve.
2022-12-22 00:00:00
Lamp
@edfenergy @Angelajolene HI Ange, We would love the chance to look into this for you. If you can DM us we will investigate! Thanks, Steve.
2022-12-22 00:00:00
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