How do I cancel my towngas?
You can make an appointment for disconnection online at our Towngas eService Centre. You may also visit any of our Customer Centres or call our Customer Service Hotline on 2880 6988 for the arrangement.
How do I pay my town gas bill online?
Please login the AlipayHK App, select “Public Utility” under “Bill payment”, and then select “Hong Kong & China Gas (Towngas)”. Proceed bill payment after you have registered your gas account number or via "One-time payment". You can check the transaction record under “Transaction History” after completing the payment.