How do I open an EMR account?
Register for an account
If you would prefer to create your account in-person please visit your local EMR scrap metal yard. For registration support please click here. We require a mobile phone number for online account registration, alternatively you can visit your local yard and create an account in-person.
What is EMR transport?
We are EMR. A rail company dedicated to making sure you have a safe, enjoyable journey – wherever you're headed. Discover everything from performance reports and overviews of our policies to what you as a passenger can expect from travelling with us.
What train company is EMR?
How do I contact East Midlands Railway?
Other ways to get in touch
- Phone. Call us on 03457 125 678. ...
- TextDirect. ext 18001 followed by 03457 125 678.
- Twitter. Drop us a line on Twitter at @eastmidrailway. ...
- Email. You can contact our customer service team via webchat or email us: [email protected].
- Post. Write to: Customer Service Centre.
How do I claim compensation for a delayed train journey?
You can claim compensation by visiting the train company's website - most have online forms you can use. You'll probably need to upload a picture of your ticket. You can write them a letter if you'd prefer. You'll need to give details of your journey, and send your original tickets.
What happens if you miss your EMR train?
If you forget your Season ticket
You'll need to buy a new ticket for your journey before you travel.
Do you have to wear masks on East Midlands trains?
East Midlands Railway (EMR) passengers will be required to wear a face covering from today (Monday, 15th June) when they use its services or enter its stations. ... Passengers will not be able to travel unless they are wearing a face covering on the train and are also required to use one while at the station.