Can I transfer my enrich points?
Transfer your miles to your family and friends as a gift. You may transfer any amount of miles to an individual member via Malaysia Airlines Call Centre or by visiting your nearest Malaysia Airlines ticket office. An individual member can only receive a maximum of 50,000 Enrich Miles per year from this transfer.
How long do enrich miles last?
Enrich Miles earned will be valid for 3 years.
How do I change my enrich password?
Click on the 'Email Accounts' under 'Mail' tab. Click on 'Change Password' link at the right hand side of the email address for which you would like to change the password. Enter new 'Password' you want to use. Then, submit it.
How do I check my enrich points?
Find more details of Enrich waiver policy and FAQs.
- Log in to Enrich Online to check the number of Enrich Points you have accumulated.
- Select the flight you wish to redeem.
- Redeem > Choose to pay in full Points or use Points & Cash for your flight.
Is Malaysian airline still flying?
In response to travel restrictions, we are currently flying to limited destinations. Search for a specific route to find out the schedule.
Is Air Asia still operating?
Following the travel restrictions imposed by the Governments of Australia and Malaysia, AirAsia is temporarily suspending passenger flights between Kuala Lumpur and Australia (Melbourne-Avalon, Gold Coast, Perth and Sydney) from 19 March 2020.
Can I cancel my Malaysian airline ticket?
Cancellation and refund
If the fare rules allow, you can cancel your upcoming flights to fit your travel plans. You can get your refund online as well.
How do I claim my Mas refund?
For a refund, please contact the Malaysia Airlines Global Contact Centre at 1-300-88-3000 (in Malaysia), +603 7843 3000 (outside Malaysia) to find out if you are eligible. Alternatively, visit here to find your respective country's contact information, submit your request to us via our online Assistance Request form.
How can I check my flight ticket online?
Step 1: Visit the online check-in page of the respective airline. Step 2: Enter your surname and booking reference/PNR to initiate your check-in. Step 3: Select the passengers you'd like to check in. You may be asked to enter advance passenger information if required by the destination country.
How do I check the status of my Massachusetts flight?
To check the pnr status of any Malaysia Airlines flight, log on to the official website of Malaysia Airlines (www.malaysiaairlines.com/). Choose your flight date, duration, and flight number.
Can we cancel flight ticket?
If your travel plans have changed, you can cancel your booking. Based on the cancellation and refund rules attached to your fares, the refund will be processed if you have purchased your ticket on a refundable fare. If you've purchased a non-refundable ticket, only the non airline taxes will be refunded.