How Do I Live chat with Eon?
ON's Live Chat is now available for residential customer enquiries and can be accessed through the 'Live Chat' button on the appropriate pages at eonenergy.com.
How do I contact EON customer services?
Call us on 0345 052 0000 - Please have your log in details to hand when you call.
How do I email EON energy?
Reviewing your complaint
- Call 0345 302 4312.
- Visit heat.eonenergy.com.
- Email [email protected].
- Write to E.ON Heat Team, Newstead Court, Little Oak Drive, Annesley, Nottingham, United Kingdom, NG15 0DR.
- Minicom 0800 056 6560, textphone suitable for deaf customers.
Why can't I access my EON account?
All you need to log in is your account number or email address. If you've entered your details incorrectly more than five times you'll be locked out of your account for one minute. This is to keep your account safe. All you need to do if you've been locked out is wait one minute, then try again.