Why can't I log into my Philips Hue account?
If you can't login to your Hue account, you need to check if your Hue bridge is powered. Then check the settings in your Hue account if your Hue bridge is connected. Was the content helpful to you? Philips Hue is an app that lets you control your lighting in your home.
Why is my Hue not connecting?
The primary reasons why your Philips Hue bridge is not connecting to the internet or the app are the following: There is poor internet connectivity. The Ethernet cable may be faulty. You're not using Hue lights or bulbs.
Why is my Hue app not working?
If your Philips Hue bridge doesn't work and you can't find it with the original Philips Hue app you probably need to do a factory reset. 1- Go to your Philips Hue bridge. ... 4 - After that, your bridge will have been restored to the factory settings. 5 - Now go you need to connect all your lights with your bridge again.
How do I log into my Hue account?
Open the Hue app and navigate to the “Settings” tab. Tap on “Out of home control” at the top of the screen. Tap on “Log in or Sign in” at the bottom of the screen. After tapping continue you will see a screen where you need to press the middle (round) button on your Bridge.