Can I renew my family and friends Railcard online?
You can renew your Family & Friends Railcard online when it's within 30 days of its expiry date. Simply follow these easy steps: Log in to your account. Click Renew next to the Railcard you wish to renew.
Can you share a family and Friends Railcard?
The Railcard and tickets bought with it are not transferable to anyone else and you must not give, lend, or resell them. Only the named cardholder(s) can use the Railcard.
Can you travel alone with a family and friends Railcard?
Can I travel alone with a Family and Friends Railcard? No, the minimum number of passengers required is two (one adult accompanying one child).
Can I get a digital copy of my Railcard?
Unfortunately you can only have one version of your Railcard – either plastic or digital. Once you have purchased your Railcard you cannot change the type of Railcard you have.
How do I renew my family and friends Railcard?
You can renew your Family & Friends Railcard online when it's within 30 days of its expiry date.
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Time to renew your Railcard?
- Log in to your account.
- Click Renew next to the Railcard you wish to renew.
- Check all the details are correct.
- Pay, and you're done!
How do I contact Railcard?
Please call our Railcard helpline on 0345 030 4100.
How do I renew my digital Railcard?
Simply click 'Renew my Railcard' on the homepage, enter your log in details, click on 'Renew' under your expired or soon to expired Railcard, select 'Digital' under 'Choose the type of Railcard you would like' section and follow the instruction on the screen to complete your purchase.
How do you download a Railcard on the app?
Open the app*, and tap on the "+" symbol in the top right hand corner to get started. Select "Add an existing Railcard" at the top of the screen. Enter the download code you received in an email titled "Your digital Railcard download code", and click continue.