How do you activate a Fi collar?
Multi-Pup Household
- Ensure you've deactivated the previous Fi module, two Fi collars cannot be active at one time for one pet. ...
- Open the Fi app.
- Tap your pup's profile on bottom right hand corner.
- Tap your pup's name on the top bar to reveal all pups in your household.
- Tap the pup you need to activate a Fi Collar for.
How do I update my Fi collar?
Tap Live
- Open the Fi App.
- Tap your pup's name on the bottom right.
- Tap the three stacked lines on the top right.
- Tap Collars.
- Tap the name of the dog's collar that you want to update.
- Tap Light Color.
- To pick a color for your pup, swipe left and right until you find the color you like.
- Tap "Done" to set.
What does Fi collar do without subscription?
Without a subscription, the Fi collar will still function - but if your dog wanders outside the range of your smartphone, Fi base or WiFi (Series 2 only), we will not be able to locate your pup. We highly recommend purchasing a subscription if you're worried about your dog running off!
How do I change my Fi collar password?
Resetting Your Fi Account Password:
- Open the 'Fi' app and tap 'Get Started'
- Enter your email address.
- Tap 'Continue'
- Tap 'Forgot password?'
- Tap 'Ok' to confirm your password reset.
- Keep an eye on your email inbox for an email prompting you to reset your password.
- Open the email you receive and visit the link.
How accurate is the Fi dog collar?
It's the first dog collar to use the LTE-M cellular network, which reaches 30% farther than 3G/4G/5G/LTE. In an open field, GPS tracking is accurate within 7 feet.
How long does the fi collar last?
One of the outstanding features of the Fi Dog Collar is that the battery can last up to three months between charges. The three months battery life is based on if your collar does not spend much time outside of the range of your home base station, i.e. you don't get out much.
Do you need WIFI for Fi dog collar?
Yes. If you don't have Wi-Fi at home, we do not recommend using Fi.
How do I connect my Bluetooth to my fi collar?
Holding your smartphone, stand next to your dog's Fi collar with your Fi app opened. Toggle Bluetooth on/off to reset the connection to your smart phone: Once Bluetooth is turned off, the Fi App will give you an error, toggle Bluetooth back on.