How do I log into Salesforce lightning?
Click—On the Salesforce login page, look for the lightning bolt next to your Lightning Login–enabled username, and click your username. If the login page asks for both username and password, you can enter your username, skip the password field, and click Log In.
What is field service lightning in Salesforce?
Field Service Lightning (FSL), as you might know, is a Salesforce product that connects customers, workforce and products on a single platform to deliver exceptional on-site services. It also provides customer support team a chance to intelligently delegate work to Field Service technicians and monitor them constantly.
Does field service lightning require service cloud?
Field Service Lightning (FSL) is an extension of Service Cloud that provides a comprehensive view of workforce management. This is used to help organizations better track customer service calls from the call center agent, through the dispatcher console, to a completed service appointment from the mobile employee.
What is Salesforce used for?
Salesforce is the world's #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere. Salesforce is the world's #1 customer relationship management (CRM) platform.
What exactly is Salesforce?
Salesforce is a cloud computing service as a software (SaaS) company that specializes in customer relationship management (CRM). Salesforce's services allow businesses to use cloud technology to better connect with customers, partners and potential customers.
Is Salesforce used by Amazon?
Amazon Connect and Salesforce. Salesforce Service Cloud seamlessly integrates with Amazon Connect, providing contact center agents with a complete set of tools in their agent workspace to deliver enhanced customer service.