Why can't I log into my Square Enix account?
Ensure you have entered your password correctly. Please try another browser and disable any add-ons manually or use an incognito or private browsing session to temporarily disable them. Please try using the reset password function on the log in screen. You will then receive an email to help you reset your password.
Are Square Enix servers down right now?
Square-enix.com is UP and reachable by us.
Can't connect to ff14?
If your network didn't encounter any issue, restart the game and the issue shouldn't pop up again.
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How to fix the lobby server connection error on Final Fantasy XIV
- Restart your router.
- Change your DNS address.
- Try out a different connection, such as your mobile phone's data share.
Why can't I log into MOG station?
Please see the common reasons below that could trigger a login restriction on the account: - Logging into the game, the SQUARE ENIX Account Management System or the Mog Station using a different device. - Using a different IP address than the previous. - An extended period of time has passed since your last login.