What does the company Five9 do?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more.
Can you use Five9 on your phone?
The user experiences for customers on-the-go must be optimized for smartphones. With Five9 Omnichannel Mobile, you can turn IVR, forms, and surveys into a visual, app-like engagement.