How do I unlock my Frontpoint account?
From the home screen of the Frontpoint App locate the Locks section. Tap on the current lock status and a button to lock or unlock will appear. Tap on this button to send the command to lock or unlock.
How do I cancel Frontpoint security?
Contact Frontpoint Security's at 1-855-705-5071 and follow the prompts to reach customer service. (Frontpoint customer service reps may try to upsell you on retention offers. Hold firm to your decision to cancel.) Provide any information requested so the rep can cancel your Frontpoint service.
How do I change my Frontpoint password?
From the home screen of the Frontpoint App:
- Tap the Menu button at the top left.
- Tap Login Information.
- Tap on Password.
- Type in the old password as well as the new password in the boxes.
- Tap Save.
How do I cancel Frontpoint?
Contact Frontpoint Security's at 1-855-705-5071 and follow the prompts to reach customer service. (Frontpoint customer service reps may try to upsell you on retention offers. Hold firm to your decision to cancel.) Provide any information requested so the rep can cancel your Frontpoint service.
How do I return my Frontpoint security system?
Frontpoint Security offers a trial period of 30 days for every user. You can cancel anytime by calling their hotline on (855) 705-5071. If the service is not up to par, you can opt for a full refund. Frontpoint will cover the cost of return shipping.
How do I contact Frontpoint security?
Feel free to contact Customer Support at 877-602-5276 if you have any questions. Please indicate the number of additional equipment you will need in the appropriate box.
Is Frontpoint free?
Frontpoint systems include a three-year monitoring plan, which costs $49.99 a month. Its monthly fees are higher than most DIY home security companies, but unlike many of those companies, Frontpoint's plans include access to all the features of the system's app at no additional charge.