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Gcash Cannot Login

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Find top links about Gcash Cannot Login along with social links, FAQs, and more. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue.

Mar 21, 22 (Updated: Sep 21, 22)

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Sr. No. Country Reports
1 United States 1
1. Gcash.com
Explainer Bristol, United Kingdom 2 years ago

I can't log in to my GCash App. What do I do?

https://help.gcash.com/hc/en-us/articles/900005597526-I-can-t-log-in-t...

You are unable to log in because you forgot your ...

Social Handles

Gcash.com Official Pages

Services
GCash Help Center
Login to link with GCash
Getting Started
GCash - Buy Load, Pay Bills, Send Money

Page Status Information

Checked At HTTP Status Code Connect Time (ms) Result
2024-12-29 15:50:04 403 255 Temporarily Down
2024-12-20 19:22:03 403 255 Temporarily Down
2024-12-19 19:00:37 403 254 Temporarily Down
2
1
2. Google.com
Guru Moscow, Russia 2 years ago

What happen to my Gcash acount or app? Can't open since ...

https://support.google.com/googleplay/thread/8551507/what-happen-to-my...

Go to your device's Settings menu > Apps or Application manager (this may differ depending on your device). · Select the Gcash app · clear Data ...

1
1
3. Dlsu.edu.ph
Scholar Poland 2 years ago

Q. I get an error when logging in the GCash App? What do I do?

https://libanswers.dlsu.edu.ph/faq/264607

You may be seeing error code KER3 when trying to log in to the GCash App. ... If problem still persists you may reach out to us with your ...

4
1
4. Datarecoverypit.com
Refiner Berne, Switzerland 2 years ago

How to Recover GCash Account: 4 Proven Methods - Data ...

https://datarecoverypit.com/recover-gcash-account/

Losing access to a GCash account is nothing new. A common reason includes forgetting login credentials or security questions.

3
0
5. Ecyberplanet.com
Critic Singapore, Singapore 2 years ago

GCash App Not Working | Reason and Solutions

https://www.ecyberplanet.com/2021/09/gcash-app-not-working.html

Why GCash App is not working? · Is GCash App is banned? · Why GCash App showing Unable to Connect to Server? · Why GCash App is not Working Today? · Facing login ...

1
1
6. Rocas.ph
Guru Berlin, Germany 2 years ago

GCash Login Error Code HJL3 - Four Eyed Journal

https://rocas.ph/archives/gcash-login-error-code-hjl3/

Tap on 'Change' on the GCash login screen. · Select Yes when asked if you are sure to change the logged in number · Use the number registered with ...

5
1
7. Reddit.com
Reviewer Silicon Valley, CA 2 years ago

[QUESTION] Anyone here uses GCash and can't login/use it ...

https://www.reddit.com/r/jailbreak/comments/kb9ewd/question_anyone_her...
2
1
9. Digiwalletsph.com
Organizer India 2 years ago

How to Unlock GCash Account in Under 3 Minutes

https://digiwalletsph.com/unlock-gcash-account/

The GCash application ensures tight security to protect your stored money. ... It will be more complicated if you cannot provide accurate ...

2
0
10. Downdetector.ph
Refiner Poland 2 years ago

GCash outage and reported problems map | Downdetector

https://downdetector.ph/status/gcash/map/

This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. It is common for some problems to be reported throughout ...

5
1
11. Paypal-community.com
Explainer 2 years ago

Why i cant cash in thru gcash. It says Sorry, your... - PayPal ...

https://www.paypal-community.com/t5/Managing-Account/Why-i-cant-cash-i...

It always says "Sorry, your cash-in via PayPal cannot be processed. Please login to your PayPal account via mobile or website to check if ...

3
0
12. 99images.com
Outspoken California 2 years ago

GCash - Buy Load, Pay Bills, Send Money - 99images Logo

https://www.99images.com/apps/finance/com.globe.gcash.android/problems

GCash - Buy Load, Pay Bills, Send Money app may not be working for you due to some issues that your device may have or your internet connection problem.

3
0
13. Metropoler.net
Editor 2 years ago

GCash Advisory: List of Temporarily Unavailable Services

https://www.metropoler.net/list-of-temporarily-unavailable-gcash-servi...

If you think there's a problem or why you can't access on your GCash mobile app, you're not alone. This morning I tried a few times to login into my account ...

3
1
14. Westernunion.com
Outspoken 2 years ago

Receive money in your GCash wallet with Western Union

https://www.westernunion.com/PH/en/GCash.html

If you're a fully registered existing user, log in to GCash and go to "Cash-In". 2. Select Western Union. 3. Enter the amount sent and the Money Transfer ...

6
1
15. Listph.com
Refiner Singapore 2 years ago

How to Open GCash in computer - LISTPH

https://www.listph.com/2020/08/how-to-open-gcash-in-computer.html

You can now open your GCash account using your laptop or PC and without the ... If you cannot see My Games, then proceed to the next steps.

3
0
16. Huawei.com
Populist London, UK 2 years ago

I can't receive the verification code sent to my phone number ...

https://consumer.huawei.com/en/support/content/en-us15777086/

Connect With Us. Copyright © 1998-2022 Huawei Device Co., Ltd. All rights reserved. Site Map · Terms Of Use · Privacy Statement · Cookies · Legal.

3
1
17. Getcash.ph
Curious India 2 years ago

Gcash Account Login (with Pictures) - Get Cash

https://getcash.ph/gcash/gcash-login/

Do everything with a few clicks on your mobile phone. Gcash users who are in trouble Logging in or to make sure your first Gcash login ...

3
0
18. Globe.com.ph
Guru 2 years ago

GCash Auto-enrollment FAQ - Globe

https://www.globe.com.ph/help/gcash-auto-enrollment.html

I received a text about Globe initiating the pre-registration of a GCash ... Will I need to provide more information once I log into my pre-registered ...

5
1
19. Doctor-vinnik.com.ua
Refiner Cape Town, Western Cape, South Africa 2 years ago

Untitled

https://doctor-vinnik.com.ua/qttw/e-wallet-login.htm

Jul 10, 2021 · For GCash users with a BPI Online account, there is a way to link ... ADP Authentication Login Now E-Wallet Investment is a private financial ...

6
0
20. Payoneer.com
Organizer Los Angeles, CA 2 years ago

Withdraw with GCash using Payoneer

https://www.payoneer.com/solutions/marketplaces-networks/withdraw-from...

Sign up for a Payoneer account in the GCash app, without the need of a bank account. Access your Payoneer balance in real-time and withdraw instantly to GCash.

8
0
21. Gcashresource.com
Critic Pune, India 2 years ago

How to Reset Your Forgotten MPIN in GCash - GCashResource

https://gcashresource.com/how-to-reset-your-forgotten-mpin-in-gcash/

As the MPIN is effectively the password of your GCash account, ... You will be logged out after the change and you need to log in using the ...

3
0
22. Remitly.com
Informed Israel 2 years ago

How Remitly works with GCash

https://help.remitly.com/s/article/receiving-money-using-gcash

GCash is a virtual wallet service that can be used to deliver a Remitly transfer via Mobile ... If your recipient is unable to receive money via GCash, ...

4
0
23. Filipiknow.net
Guru 2 years ago

How To Use GCash: A Complete Beginner's Guide - FilipiKnow

https://filipiknow.net/how-to-use-gcash/

Log in to your GCash account using biometric authentication instead of ...

4
1

If you know a webpage link that work for the reported issue. Consider sharing with the community by adding in the above list. After verification of provided information, it would be get listed on this web page.

Add New Link

Frequently Asked Questions

Why is GCash not working?

Check your Internet connection. Clear app cache. Restart the GCash App. Ensure that your GCash App is updated.

How can I recover my GCash account?

What should I do if I lost my SIM/phone?
  1. Submit a ticket within 24 hours to report the incident.
  2. Contact your network service provider to get a new SIM card.
  3. If you got a new SIM card with the same number, submit a new ticket to lift the suspension of your GCash account.

Why can't I receive authentication code from GCash?

You may have a poor network connection.
The verification message sent by the server may be delayed due to factors such as poor network signal reception or unavailability of the carrier's network. Please wait for a while, or obtain the verification code again after the penalty time elapses.

Can I log in GCash in 2 devices?

Yes, you can log in to different accounts through one GCash App, but not simultaneously.

How can I talk to GCash representative?

Calling the 2882 GCash hotline
For call support, you can call 2882 for free to reach a real GCash representative to address your concern.

Can I use GCash without app?

Within the GCash app, you can conveniently order food online or shop without the need to download your merchant's online shopping app. For instance, if you need to buy something from Lazada, you don't need to access or download the app and just shop within the GCash Lazada mini-app.

How do I register for GCash?

Q. How do I register for a GCASH account?
  1. Via the GCash App. Download the app. Enter your mobile number and click Register in the prompt. Provide the necessary information as prompted. ...
  2. Via *143# On your phone, dial *143# then select 'GCash'. Select 'GCash', then 'Register'. Nominate a 4-digit MPIN. ...
  3. Via Facebook Messenger.

How many digit is GCash account number?

Your GCash account number is a unique 11-digit number representing your GCash account or e-wallet. The GCash number is the same as the mobile number that you used to register to GCash.
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1 User found it Helpful.

Recent Tweets By gcashofficial

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@gcashofficial @PiHackathon Hi @PiHackathon, we hear you, and we assure you we're working on more solutions like this to make things easier for you and to all of our customers during this time. Thanks for using GCash!
2023-01-28 12:38:14
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@gcashofficial @love1hsng Hi @love1hsng, thank you for providing your ticket number. We've raised this with our customer service team and they will revert back to you via our official support email as soon as they can.
2023-01-28 12:31:45
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@gcashofficial @VPasabog Hi @VPasabog, we are sorry to hear about your experience. Rest assured that GCash will continue to improve its services so you can have seamless app experience. If you have issues or queries, feel free to reach out or submit a ticket to your GCash app.
2023-01-28 12:22:54
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@gcashofficial @Teodora15299846 Hi @Teodora15299846! We're glad to know that your issue was resolved. You can enjoy our other services like Send Money, Buy Load, Pay Bills,and more by visiting the GCash app. Thank you!"
2023-01-28 12:05:57
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@gcashofficial @amaris_elara Hi @amaris_elara, thank you for providing your ticket number. We've raised this with our customer service team and they will revert back to you via our official support email as soon as they can.
2023-01-28 12:00:01
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2023-01-28 02:00:30
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@gcashofficial @snowqueenII Hi @snowqueenII, sorry sa abalang ito. Kung ang iyong GCash App ay updated na sa latest version pero nakaka-encounter ka pa rin ng error, mag-submit ng ticket sa GCash app para ma-review namin ang iyong account. Salamat.
2023-01-28 01:56:01
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@gcashofficial @jackytheong Hi @jackytheong! Sorry for the hassle. We will do our part and check this in our end. Thank you for providing us your ticket number. We will get in touch with you as soon as we can. Thank you.
2023-01-28 01:47:36
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@gcashofficial @maelegaspi Hi @maelegaspi, we're sorry to hear you've had this experience. Thank you for providing your ticket number. We've raised this with our customer service team and they will revert back to you via our official support email as soon as they can.
2023-01-28 01:44:27
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@gcashofficial @MSegser Hi @MSegser, paumanhin sa abalang ito. Para matulungan ka namin, kailangan namin ng ilang detalye tungkol sa iyong Buy Load transaction. Submit a ticket sa GCash app , scroll down at the bottom of your home screen and tap "Help" anytime. Salamat!
2023-01-28 01:44:02
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@gcashofficial @anggeiiiii Hi @anggeiiiii, we're sorry to hear you've had this experience. Can you provide your ticket number so we can check the status of your account concern? Thank you.
2023-01-28 01:42:33
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@gcashofficial @jackytheong Hi @jackytheong, we're sorry but we don't resolve concerns via DM to protect our customers' personal details. Can you comment your ticket number so we can check the status of your concern? Thank you.
2023-01-28 01:41:31
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@gcashofficial @_luckyddey Hi @_luckyddey, sorry sa abalang ito. Pwede mo bang ibigay ang iyong ticket number para ma-check namin ang status ng iyong concern? Salamat.
2023-01-28 01:34:31
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@gcashofficial @anggeiiiii Hi @anggeiiiii, sorry sa abala. We know that your concern requires urgent attention from us. Mag-submit lang ng ticket via GCash App o i-click ang link na ito https://t.co/NbasOe1Fwx and "Chat with Gigi". This way, we can assist you faster.
2023-01-28 01:33:26
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@gcashofficial @jackytheong Hi @jackytheong, we're sorry to hear you've had this experience. Can you provide your ticket number so we can check the status of your account concern? Thank you.
2023-01-28 01:32:28
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@gcashofficial @ViConstancio__ Hi @ViConstancio__, your concern is important to us. To know more about A+ Rewards program visit this link, https://t.co/9CRoZKFKzT . Thank you.
2023-01-28 01:30:57
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@gcashofficial @_luckyddey Hi @_luckyddey, sorry sa abalang ito. I-click lang ang link na ito https://t.co/NbasOe1Fwx and ""Chat with Gigi"". You may type in ""I want to submit a ticket"". Salamat!
2023-01-28 01:28:33
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@gcashofficial @_luckyddey Hi @_luckyddey, sorry sa abalang ito. Paki-refresh ang iyong GCash App at i-try muli ito. Kung patuloy ang error, i-close ang app, mag-clear ng cache, at i-check ang internet connection. Kapag may issue padin, mag submit ng ticket sa chat with Gigi.
2023-01-28 01:23:30
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@gcashofficial @adriennecuesta Hi @adriennecuesta, sorry for the hassle. Thank you for providing your ticket number. We've raised this with our customer service team and they will revert back to you via our official support email as soon as they can.
2023-01-28 01:22:21
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@gcashofficial @jackytheong Hi @jackytheong, sorry sa abala. Please submit a ticket by opening the GCash App, scroll down at the bottom of your home screen and tap "Help" anytime. Maaari ka ring makipag-coordinate directly sa iyong bank to confirm if successful ang nangyaring transfer.
2023-01-28 01:19:22
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@gcashofficial @miss_eleu Hi @miss_eleu, sorry sa abala. We know that your concern requires urgent attention from us. Mag-submit lang ng ticket via GCash App o i-click ang link na ito https://t.co/NbasOe1Fwx and "Chat with Gigi". This way, we can assist you faster.
2023-01-25 07:56:28
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@gcashofficial @swedensantos Hi @swedensantos, sorry sa abalang ito. Pwede mo bang ibigay ang iyong ticket number para ma-check namin ang status ng iyong concern? Salamat.
2023-01-25 07:42:17
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@gcashofficial @swedensantos Hi @swedensantos, sorry for the hassle. If you haven’t created a ticket, please submit one by opening the GCash App, scroll down at the bottom of your home screen and tap "Help" anytime. You may also confirm with your bank if the transfer was successful.
2023-01-25 07:40:22
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@gcashofficial @not_shiroe Hi @not_shiroe, sorry sa abalang ito. Maaari mo ba kaming mabigyan ng detalye ng error or details of the transaction you are trying to make? This can help us to provide fastest resolution to your issue.
2023-01-25 07:23:46
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@gcashofficial @duskyeom Hi @duskyeom, thank you for providing your ticket number. We've raised this with our customer service team and they will revert back to you via our official support email as soon as they can.
2023-01-25 07:18:21
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@gcashofficial @atuan_724 Hi @atuan_724, sorry sa abalang ito. Pwede mo bang ibigay ang iyong ticket number para ma-check namin ang status ng iyong concern? Salamat.
2023-01-25 07:15:35
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@gcashofficial @pasaway_no12 Hi @pasaway_no12, we're sorry pero hindi kami nagre-resolve ng concerns via DM para maprotektahan ang personal info ng aming customers. Salamat.
2023-01-25 07:10:37
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@gcashofficial @triciadomanog Hi @triciadomanog, sorry for this. Unfortunately we cannot resolve concerns via Twitter DM, since our social media team does not have access to users' accounts. Please submit a ticket to your GCash app. Thank you.
2023-01-25 06:52:55
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@gcashofficial @pasaway_no12 Hi @pasaway_no12, apologies for the hassle. Thank you for providing your ticket number. We've raised this with our customer service team. Please do not share sensitive information on social media to avoid unauthorized logins, transactions, and other types of scams.
2023-01-25 06:45:24
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@gcashofficial @pasaway_no12 Hi @pasaway_no12, sorry sa abalang ito. Pwede mo bang ibigay ang iyong ticket number para ma-check namin ang status ng iyong concern? Salamat.
2023-01-25 06:37:53
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@gcashofficial @AriolaEstefanee Magandang araw @AriolaEstefanee! Sundan ang guide na nasa link kung paano mag-apply sa GGives gamit ang iyong GCash app: https://t.co/ZDBPsRDegl . Salamat.
2023-01-25 06:37:16
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@gcashofficial @aikonina_ Hi @aikonina_. Thank you for providing your ticket number. We've raised this with our customer service team and they will revert back to you via our official support email as soon as they can.
2023-01-25 06:33:24
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@gcashofficial @pasaway_no12 Hi @pasaway_no12, sorry for the hassle. If you have already submitted a concern, you can check your GCash registered email address to see if your ticket number has been sent. Salamat.
2023-01-25 06:30:39
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@gcashofficial @aikonina_ Hi @aikonina_, we're sorry to hear you've had this experience. Can you provide your ticket number so we can check the status of your account concern? Thank you.
2023-01-25 06:28:00
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@gcashofficial @myonlyunit Hi @myonlyunit, unfortunately we cannot resolve concerns via Twitter DM, since our social media team does not have access to users' accounts. Please submit a ticket to your GCash app so our customer service team can assist you with your account.
2023-01-25 06:26:25
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@gcashofficial @oceandivs Hi @oceandivs, sorry sa abala. Please submit a ticket by opening the GCash App, scroll down at the bottom of your home screen and tap "Help" anytime. Maaari ka ring makipag-coordinate directly sa iyong bank to confirm if successful ang nangyaring transfer.
2023-01-25 06:08:04
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@gcashofficial Visit our partner merchants and GCash booths to grab amazing deals and promos on-site! SIGN UP FOR A FREE CLASS HERE: https://t.co/GxXpkcCCOb #GCashFitHub #IGCashMo
2023-01-25 05:46:47
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@gcashofficial G for a fresh start this 2023! 🏃‍♀️✨ Come join us at the GFitness Hub for a day of activities this January 28 at the BGC Amphitheatre. #GCashFitHub #IGCashMo https://t.co/1KdDMVIX2O
2023-01-25 05:45:43
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@gcashofficial @Jo760101 Hi @Jo760101, sorry for the hassle and thank you for providing your ticket number. We've raised this with our customer service team and they will revert back to you via our official support email as soon as they can.
2023-01-25 05:29:57
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@gcashofficial @lydkth Hi @lydkth, thank you for providing your ticket number. We've raised this with our customer service team and they will revert back to you via our official support email as soon as they can.
2023-01-25 05:20:50
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@gcashofficial @MiahIsForKao Hi @MiahIsForKao, we're sorry to hear you've had this experience. Can you provide your ticket number so we can check the status of your account concern? Thank you.
2023-01-09 12:25:32
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@gcashofficial @j__58n Hi @j__58n, sorry for the hassle. Thank you for providing your ticket number. We've raised this with our customer service team and they will revert back to you via our official support email as soon as they can.
2023-01-09 12:24:08
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@gcashofficial @MiahIsForKao Hi @MiahIsForKao, unfortunately we cannot resolve concerns via Twitter DM, since our social media team does not have access to users' accounts. Please submit a ticket to your GCash app so our customer service team can assist you with your account.
2023-01-09 12:13:07
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@gcashofficial @Oig_Yan Hi @Oig_Yan! A Fully Verified GCash user has a monthly wallet limit of Php100,000. To increase your wallet limit up to Php500,000, visit https://t.co/VdSrBUOt4a
2023-01-09 03:58:23
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@gcashofficial @paulacalipusan Hi @paulacalipusan, we're sorry to hear you've had this experience. Can you provide your ticket number so we can check the status of your account concern? Thank you.
2023-01-09 03:40:10
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@gcashofficial @bakthx Hi @bakthx, apologies for the wait. Thank you for providing your ticket number. We've raised this with our customer service team and they will revert back to you via our official support email as soon as they can.
2023-01-09 03:36:45
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@gcashofficial @windowxoxo Hi @windowxoxo, sorry for this inconvenience. Kindly refresh your GCash App and try again. If there's still an error, close the app, clear cache, and check your internet connection. If the issue persists, you may submit a ticket to your GCash app or chat with Gigi.
2023-01-09 03:27:20
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@gcashofficial @JYdotcomdotph Hi @JYdotcomdotph, sorry sa abalang ito. Salamat sa pagbigay ng iyong ticket number. Nai-raise na namin ito sa aming customer service team at babalikan nila kayo via support email soon. Salamat.
2023-01-09 03:24:05
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@gcashofficial @meta19890102 Hi @meta19890102, kindly read the instruction on the email that you received. Thank you!
2023-01-09 03:16:45
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@gcashofficial @meta19890102 Hi @meta19890102, sorry for the hassle. You can send a chat to Gigi in our GCash Help Center to get an update. Just simply go to https://t.co/cu7WHwVKeL > click Chat with Gigi > I want to check my ticket status. Thank you.
2023-01-09 02:45:24
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@gcashofficial @randy21200486 Hi @randy21200486. Please do not share your GCash registered mobile number, MPIN, one-time password, and other sensitive information on social media to avoid unauthorized logins, transactions, and other types of scams.
2023-01-09 02:45:22
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@gcashofficial @SweetGan2 Hi @SweetGan2, sorry for the inconvenience. Thank you for providing your ticket number. We've raised this with our customer service team and they will revert back to you via our official support email as soon as they can.
2023-01-09 02:43:38
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@gcashofficial @ron_sunga You're welcome, @ron_sunga. You can enjoy our other services like Send Money, Buy Load, Pay Bills,and more by visiting the GCash app. Thank you.
2023-01-09 02:35:14
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@gcashofficial @trail_road Hi @trail_road, we are sorry to hear about your experience. Rest assured that GCash will continue to improve its services so you can have seamless app experience. If you have issues or queries, feel free to reach out or submit a ticket to your GCash app.
2023-01-09 02:33:12
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@gcashofficial @meta19890102 Hi @meta19890102, unfortunately we cannot resolve concerns via Twitter DM, since our social media team does not have access to users' accounts. If you have already submitted a ticket, you should be able to see and track the status of your ticket in your GCash app.
2023-01-09 02:32:41
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@gcashofficial @meta19890102 Hi @meta19890102, you have provided us the reference number. If you have already submitted a ticket, you should be able to see and track the status of your ticket in your GCash app.
2023-01-09 02:24:45
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@gcashofficial @ron_sunga Hi @ron_sunga, we're sorry for this experience and thank you for letting us know. We've reported this for takedown. Your security is our priority. Thank you.
2023-01-09 02:16:22
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@gcashofficial @ericksonmanalad Hi @ericksonmanalad, unfortunately we cannot resolve concerns via Twitter DM, since our social media team does not have access to users' accounts. Please submit a ticket to your GCash app so our customer service team can assist you with your account.
2023-01-09 02:13:16
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@gcashofficial @ron_sunga Hello, @ron_sunga, please be reminded that we never send GCash rewards through email and SMS. Avoid tapping any link and button from a phishing email. Your security is our priority.
2023-01-09 02:12:51
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@gcashofficial @DiaryNiMichael Hi @DiaryNiMichael, sorry sa abalang ito. Salamat sa pagbigay ng iyong ticket number. Nai-raise na namin ito sa aming customer service team at babalikan nila kayo via support email soon. Salamat.
2023-01-09 02:11:37
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@gcashofficial @RhynnieC Hi @RhynnieC. Please do not share your GCash registered mobile number, MPIN, one-time password, and other sensitive information on social media to avoid unauthorized logins, transactions, and other types of scams. Thank you.
2023-01-09 02:10:03
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@gcashofficial @meta19890102 Hi @meta19890102, sorry for the inconvenience. Follow the steps here https://t.co/6FSqphEx1V to know how to check your Transaction History.
2023-01-09 02:09:37
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@gcashofficial @mercymercado051 Hi @mercymercado051. Please do not share your GCash registered mobile number, MPIN, one-time password, and other sensitive information on social media to avoid unauthorized logins, transactions, and other types of scams.
2023-01-09 02:04:23
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@gcashofficial @DiaryNiMichael Hi @DiaryNiMichael, we're sorry but we don't resolve concerns via DM to protect our customers' personal details. Can you comment your ticket number so we can check the status of your concern? Salamat
2023-01-09 02:02:14
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@gcashofficial @misshwangyeji Hi @misshwangyeji, sorry for the hassle. Thank you for providing your ticket number. We've raised this with our customer service team and they will revert back to you via our official support email as soon as they can.
2023-01-09 01:59:10
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@gcashofficial @DiaryNiMichael Hi @DiaryNiMichael, we're sorry to hear you've had this experience. Can you provide your ticket number so we can check the status of your account concern? Thank you.
2023-01-09 01:56:45
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@gcashofficial @DiaryNiMichael Hi @DiaryNiMichael, unfortunately we cannot resolve concerns via Twitter DM, since our social media team does not have access to users' accounts. Please submit a ticket to your GCash app so our customer service team can assist you with your account.
2023-01-09 01:46:21
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@gcashofficial @MoonCrystalMG Hi @MoonCrystalMG. Yes! Maaari ka ring pumunta sa alternative cash-in points tulad ng remittance partners, o mag-online banking. Makikita mo ang kumpletong listahan ng GCash cash-in partners sa link na ito: https://t.co/A9O88CmAz9. Salamat.
2023-01-09 01:40:58
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@gcashofficial @JerryPilante Hi @JerryPilante. Please do not share your GCash registered mobile number, MPIN, one-time password, and other sensitive information on social media to avoid unauthorized logins, transactions, and other types of scams. Thank you.
2023-01-09 01:30:26
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@gcashofficial @SephNamo20 Hi @SephNamo20, mahalaga sa amin ang iyong concern. SIM Registration will be implemented by your respective telcos. GCash will never send links via SMS, emails, or messaging apps to ask you to register or update account. Salamat.
2023-01-08 11:37:29
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@gcashofficial @j__58n Hi @j__58n, we're sorry to hear you've had this experience. Can you provide your ticket number so we can check the status of your account concern? Thank you.
2023-01-08 11:20:13
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@gcashofficial @j__58n Hi @j__58n, sorry for this inconvenience. Kindly refresh your GCash App and try again. If there's still an error, close the app, clear cache, and check your internet connection. If the issue persists, you may submit a ticket to your GCash app or chat with Gigi.
2023-01-08 11:16:22
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@gcashofficial @thawineekang Hi @thawineekang, salamat sa pag-share ng awareness dito sa Twitter community. We’re here to help in case you encounter any scam activity. Report the details any suspicious activity at https://t.co/O4FnW3OheY and type "I want to report a scam". #SafeWithGCash!
2023-01-08 08:30:44
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@gcashofficial @saunakoonesix Hi @saunakoonesix, apologies for the wait. We already raised this to our escalation team and they are currently checking on it. Rest assured that they will get back to you with a resolution.
2023-01-08 04:55:58
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@gcashofficial @saunakoonesix Hi @saunakoonesix, sorry sa abalang ito. May we know if you have already submitted a ticket number? If so, please leave a comment indicating your ticket number so that we can follow up with our team. Salamat!
2023-01-08 04:06:37
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@gcashofficial @MackyRamos7 Hi @MackyRamos7. Iwasang i-share ang iyong GCash registered mobile number, MPIN, one-time password, at iba pang sensitive information sa social media para ma-avoid ang unauthorized logins, transactions, at iba pang types ng scams.
2023-01-08 03:41:00
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@gcashofficial @HijalmarDCasio Hi @HijalmarDCasio, sorry sa abala. We know that your concern requires urgent attention from us. Mag-submit lang ng ticket via GCash App o i-click ang link na ito https://t.co/NbasOe1Fwx and "Chat with Gigi". This way, we can assist you faster.
2023-01-08 02:00:54
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@gcashofficial @SantosGalang7 Hi @SantosGalang7. Please do not share your GCash registered mobile number, MPIN, one-time password, and other sensitive information on social media to avoid unauthorized logins, transactions, and other types of scams.
2023-01-08 01:51:17
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@gcashofficial @chrystiannelee Hi @chrystiannelee, mahalaga sa amin ang iyong concern. For us to thoroughly check the issue that you encountered, you may provide us the complete details of your concern. We appreciate your cooperation. Salamat.
2023-01-08 01:47:58
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@gcashofficial @bnsforgah Hello @bnsforgah, sorry sa abalang ito. Importante na makuhanan nang malinaw ang iyong valid ID para mapabilis ang pag-Fully Verified ng iyong account. Kindly click the link for the steps and for further details https://t.co/nnO8IAADyR. Thankyou.
2023-01-08 01:15:05
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@gcashofficial @Elginito2 Hi @Elginito2, sorry sa abalang ito. If you did not receive your E-PIN. Kindly check this link for more help and information: https://t.co/W9E0qJeGbm for more details. Salamat!
2022-12-30 12:56:03
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@gcashofficial @rylycko1 Hi @rylycko1, apologies for the inconvenience. Please click the link https://t.co/NbasOe1Fwx and ""Chat with Gigi"". You may type in ""I want to submit a ticket"". Thank you.
2022-12-30 12:53:35
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@gcashofficial @SheenaQueen68 Hi @SheenaQueen68, sorry for the hassle. It's important for us to get more details of your concern to resolve it faster. Please submit a ticket via GCash App or click this link https://t.co/NbasOe17GZ and "Chat with Gigi".
2022-12-30 12:49:01
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@gcashofficial @hollymollywhy Hello @hollymollywhy, sorry sa abala. We know that your concern requires urgent attention from us. Mag-submit lang ng ticket via GCash App o i-click ang link na ito https://t.co/NbasOe1Fwx and "Chat with Gigi". This way, we can assist you faster.
2022-12-30 12:37:12
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@gcashofficial @char_maniquis ​​Hi @char_maniquis, sorry sa abalang ito. Maaari kang submit ng ticket sa Gcash app para ma verify ang iyong account or click this link: https://t.co/cGCmgQcrG1 then choose "Account Verification" under "Concern Category".
2022-12-30 12:27:51
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@gcashofficial @SEnriqurz Hi @SEnriqurz. Kung nag exceed na ang iyong GCash wallet limit, maaari mong bisitahin ang link na ito. https://t.co/aiqpbTcsgA .
2022-12-30 12:25:57
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@gcashofficial @hollymollywhy Hi @hollymollywhy, sorry sa abala. Please submit a ticket by opening the GCash App, scroll down at the bottom of your home screen and tap "Help" anytime. Maaari ka ring makipag-coordinate directly sa iyong bank to confirm if successful ang nangyaring transfer.
2022-12-30 12:19:36
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@gcashofficial @dinakopumutiah Hi @dinakopumutiah, your concern is important to us. For us to thoroughly check the issue that you encountered, you may provide us the complete details of your concern. We appreciate your cooperation.
2022-12-30 05:20:24
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@gcashofficial @celestialmiguel Hi @celestialmiguel, we're sorry to hear you've had this experience. Can you provide your ticket number so we can check the status of your account concern? Thank you.
2022-12-30 04:49:13
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@gcashofficial @celestialmiguel Hi @celestialmiguel, sorry for the hassle. Kindly refresh your GCash App and try again. If there's still an error, close the app, clear cache, and check your internet connection. If the issue persists, you may submit a ticket to your GCash app or chat with Gigi.
2022-12-30 04:39:58
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@gcashofficial @iamclaudinian Hi @iamclaudinian, mahalaga sa amin ang iyong concern. Please submit a ticket in GCash app or with Gigi so we can temporarily suspend your account for safety. You can opt to transfer your account details to a new number and lift the suspension on your account.
2022-12-30 04:36:34
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@gcashofficial @maelovesJK01 Hi @maelovesJK01, sorry for the hassle. As part of security measures, we will be linking all your accounts and this activity may temporarily affect your wallet profile. However, once linking is done, it will revert back to your current profile.
2022-12-30 03:58:44
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@gcashofficial @istroberii Hi @istroberii, paumanhin sa abalang ito. Priority namin ang inyong account security bilang parte ng aming Customer Protect Program. Pwede ka bang mag-submit ng ticket sa GCash app para maimbestigahan namin agad ito. Salamat.
2022-12-30 03:51:19
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@gcashofficial @faedustysnow Hi @faedustysnow, sorry for this inconvenience. Kindly refresh your GCash App and try again. If there's still an error, close the app, clear cache, and check your internet connection. You may submit a ticket to your GCash app or chat with Gigi.
2022-12-30 03:42:37
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@gcashofficial @SheenaQueen68 Hi @SheenaQueen68, unfortunately we cannot resolve concerns via Twitter DM, since our social media team does not have access to users' accounts. Please submit a ticket to your GCash app so our customer service team can assist you with your account.
2022-12-30 03:21:21
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@gcashofficial @uryucks Hi @uryucks, sorry for this inconvenience. Kindly refresh your GCash App and try again. If there's still an error, close the app, clear cache, and check your internet connection. If the issue persists, you may submit a ticket to your GCash app or chat with Gigi.
2022-12-30 03:00:44
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@gcashofficial Feeling like a King ngayong holiday ang 4 LUCKY winners ng P300K! 🎉 Continue sa pag-buy load to avail different tipid promos! #ReadySetGForJoshua #GforMoreMagic #MerryGCash2022 #iGCashMo 🎅🎄 https://t.co/ECUvcZkww8
2022-12-30 03:00:00
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@gcashofficial @r0n_voyage Hi @r0n_voyage, paumanhin sa abalang ito. Rest assured na ang GCash ay patuloy na gagawa ng paraan para mapabuti pa lalo ang iyong experience sa pag gamit ng app. Kung kayo ay meron pang isyu, pwede kang mag submit ng ticket sa GCash app.
2022-12-30 02:55:30
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@gcashofficial @theblackhalls Hi @theblackhalls! Please be informed that special discounted rate for Disney+ subscription is no longer available. However, you may still subscribe Disney+ at its regular price. See the list of our current promos just visit this link: https://t.co/yWNToAgg0R
2022-12-30 02:49:01
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@gcashofficial @Sansuezz Hi @Sansuezz, paumanhin sa abalang ito. Priority namin ang inyong account security bilang parte ng aming Customer Protect Program. Pwede ka bang mag-submit ng ticket sa GCash app para maimbestigahan namin agad ito. Salamat.
2022-12-30 02:49:01
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Explain Login Issue or Your Query

We facilitates community members to help each other for login and availability-related problems of any website. So if you are facing an issue related to Gcash Cannot Login or have any query regarding gcash.com, please explain below:

User Comments - 24

Retchilda Lachica
4 months ago from Philippines

I log in to the iPhone

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0
Reply
Retchilda Lachica
4 months ago from Philippines

I can’t open my gcash account in my apps please help me

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0
Reply
Lady Lee Derilo
5 months ago from Philippines

My Gcash account number have registered to another phone

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0
Reply
Benedikt Walchli
5 months ago from Philippines

Can not log into my account. I am forced to take a selfie but this seems never to be accepted. Is there an issue with my documents? The system does not give me a hint.

1
1
Reply
Joefrey Gamboa
7 months ago from Philippines

Hindi po Ako Maka log in sa aking gcash kahit na tama Naman iyong aking password.salamat po

1
1
Reply
Mygo jade vibares
7 months ago from Philippines

I cannot open my gcash account

1
1
Reply
Glendey bedes
9 months ago from Philippines

Trouble shoot

2
1
Reply
Leilani Rubio
11 months ago from Philippines

Can not login

1
1
Reply
Princess Novielyn Dela Peña
1 year ago from Philippines

I can't log in into my gcash account. Again!it's slways says that my account is not secured, why is that?

1
1
Reply
Clark James Ortiz
1 year ago from Philippines

I cannot log in to my gcash apps

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0
Reply
maridel ancajas
1 year ago from Philippines

hindi maopen yung apps ng gcash

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0
Reply
Joan C. Benagles
1 year ago from Philippines

My Gcash account is not open,

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0
Reply
Orlaida salazar
1 year ago from Philippines

Cannot login my gcash account

1
0
Reply
Shella Daymon
1 year ago from Philippines

Something wentwrong

1
0
Reply
Menchie G. Roldan
1 year ago from Philippines

I cannot open my gcash account app

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0
Reply
Oriental
1 year ago from Philippines

Gcash! It's been 3 months to unable to open my account, I need my money. Ang dami nyong tickets na binigay pero walang resolve man lang!

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0
Reply
Jane bardaje
1 year ago from Philippines

I cannot login to my Gcash account..09514195289

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0
Reply
Rhona Marca
1 year ago from Philippines

I can't log in into my gcash account .. due to aunthentication failed.

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0
Reply
Denzan Estayan
1 year ago from Philippines

Always say Something went wrong

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0
Reply
Louella taboada
1 year ago from Philippines

Plzzzz why I can't recieved authentication code f I log in to gcash rply plzzzz

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0
Reply
Ryan Binlod Salinas
1 year ago from Netherlands

Gcash Cannot Login

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0
Reply
elmer manaay saberola
1 year ago from Philippines

problem with log in

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0
Reply
mercy patoc
2 years ago from Philippines

i cant log in my gcash ,i already clear cache,,i already reinstall

0
0
Reply
Alejandro S. Cariaga Jr.
2 years ago from Philippines

cannot login my Gcash account?

0
0
Reply

Activity Summary

Total Comments
24
Last Comment, 4 months ago
Total Status Reports
131
Last Status Report, 3 days ago
Report Issue Now
Rating
30 Users Rated. Average Rating 4.5

Troubleshooting

Before login, must ensure following:
  • Keyboard CAPS lock is OFF
  • You are not using an old password
  • Your given email/login-name is valid
  • Its not a phishing website
  • Do not use VPN as some sites restrict VPN
  • The internet connection is active and login form is loading cache
  • If the site requires captcha, it must be valid. Regenerate if its not readable
  • Still not resolved? Visit FAQs page
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