How do I check my gem finance balance?
Once you log in to your account, you will see an overview of your linked cards/accounts. The current balance and available to spend credit will be displayed under the name of each card. Select the card you're after from the list to have more information about both figures and see any pending transactions.
How do I email Gem finance?
Collection enquiries
- Call. 0800 551 948.
- Email: [email protected].
- Mon to Fri: 8am - 7pm. Saturday: 8:30am - 5pm. Sunday: 9am - 5:30pm.
How do I contact Gem Visa?
We're here to help
Call our Gem Visa team on 0800 500 505Mon to Fri 10:30am - 6:30pm.
Can I get cash out on my gem visa?
You CAN withdraw money on your GEM Visa, but it's not interest-free. As the GEM Visa is a credit card, you can withdraw money on it (known as a "cash advance), although fees do apply: Cash advance fee: New Zealand ATM withdrawal: $1.00.