Genesys Speechminer Login

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Mar 01, 22 (Updated: Sep 13, 22)

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1. Genesys.com
Teacher St. Petersburg, Russia 2 years ago

SpeechMiner - Login - Genesys

http://gia.demo.genesys.com/speechminer/pages/login/login.aspx?ReturnU...

SpeechMiner. Log in to Genesys. Speechminer, Windows, Genesys. Username *. Please enter a login. Password *. Please enter a password. Domain. Log In.

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Page Status Information

Checked At HTTP Status Code Connect Time (ms) Result
2024-08-24 05:53:05 0 0 Page Down
2024-08-18 15:19:11 0 0 Page Down
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2. Mgep.info
Disciplined Redmond, WA 2 years ago

SpeechMiner - Login

https://gsyssmwebusepub.sowi.mgep.info/speechminer

SpeechMiner. Log in to Genesys. Genesys, Speechminer. Username *. Please enter a login. Password *. Please enter a password. Domain. Log In.

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3.
Organizer 2 years ago

SpeechMiner - Logon

http://200.229.196.233/

SpeechMiner. Faça o logon no Genesys ... 2017 Genesys Telecommunications Laboratories, Inc. 8.5.5 (8.5.510.289) | Mutant.

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4. Sggu.com
Refiner Tokyo, Japan 2 years ago

speechminer issue - Genesys CTI User Forum

http://www.sggu.com/smf/index.php?topic=11069.0

Welcome, Guest. Please login or register. Did you miss your activation email? 1 Hour, 1 Day, 1 Week, 1 Month, Forever. Login ...

6
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Critic Santiago, Chile 2 years ago

Speechminer failed to load - Genesys CTI User Forum

http://www.sggu.com/smf/index.php?topic=10312.0

We install speechminer and we are trying to connect SMconfig using speechminer authenitcation username: administrator password: password

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5. Peatix.com
Editor Virginia USA 2 years ago

Speechminer manual | Peatix

https://speechminer-manual.peatix.com/

Speechminer manual Speechminer for genesys interaction recording requires a ... speechminer® is the genesys speech- analytics platform. log in to the ...

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6. Force.com
Reviewer Norway 2 years ago

Genesys Customer Care - Login

https://genesyspartner.force.com/customercare/community?id=9060B000000...

We have speechminer application installed with capital letter s ...i.e ''Speechminer_Web'' But we are getting below error messaged in Config ...

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7. Gartner.com
Teacher Montpellier, France 2 years ago

Genesys PureConnect Reviews, Ratings, and Features - Gartner

https://www.gartner.com/reviews/market/workforce-engagement-management...

Genesys Pure connect is a very reliable and flexible product to calculate WFM and employee KPI metrics. Pure connect is a very stable and enterprise level ...

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8. Trustradius.com
Teacher Los Angeles, CA 2 years ago

Genesys Multicloud CX (formerly Genesys Engage) Reviews

https://www.trustradius.com/products/genesys-multicloud-cx/reviews?qs=...

134 in-depth Genesys Multicloud CX (formerly Genesys Engage) reviews of pros/cons, pricing, ... Reporting in Designer and Speechminer is in UTC time zone, ...

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9. Mycustomer.com
Curious Bangalore, Karnataka, India 2 years ago

Genesys swoops for workforce optimisation provider UTOPY

https://www.mycustomer.com/service/contact-centres/genesys-swoops-for-...

Customer service and contact centre solutions firm Genesys has pe. ... Its flagship SpeechMiner solution enables call centres to ...

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10. Gasstrutrepair.com.au
Critic Hyderabad, India 2 years ago

Www Genesys Com Login - Login page

https://gasstrutrepair.com.au/www-genesys-com-login/

http://gia.demo.genesys.com/speechminer/pages/login/login.aspx?ReturnUrl=/explore/explore. Found at 11/04/2018 09:30 am. 1,664,892 views. Login or Register ...

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11. Mypurecloud.com
Disciplined Indianapolis, IN 2 years ago

Screen recording overview - Genesys Cloud Resource Center

https://help.mypurecloud.com/articles/screen-recording-overview/

Use screen recording along with interaction recording to determine how effectively agents handle interactions. Synchronized playback of interactions and screen ...

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12. Enterpriseiron.com
Legendary Sandton 2 years ago

Genesys COE | Enterprise Iron: Expertise. Focus. Strength.

https://enterpriseiron.com/genesys-coe/

Genesys comprises multiple applications including GAX, GA, GIR, SpeechMiner, eServices, Universal Routing Platform, eMessaging, WorkSpace, ...

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13. G2.com
Informed Milky Way 2 years ago

Genesys Multicloud CX Reviews & Product Details - G2

https://www.g2.com/products/genesys-multicloud-cx/reviews

Genesys Engage is the Genesys customer engagement platform for the enterprise. ... Some times you will need to ask agent to Logout and re-login using other ...

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14. Genesys.cloud
Organizer Italy 2 years ago

Bulk delete\export of recordings - Genesys Cloud Developer ...

https://developer.genesys.cloud/api/tutorials/recordings-bulk-actions/

Developer-focused guides, tutorials, API Documentation, videos, and more for Genesys Cloud CX.

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15. Destinationcrm.com
Teacher Madrid, Spain 2 years ago

Genesys Acquires Utopy - Destination CRM

https://www.destinationcrm.com/Articles/CRM-News/CRM-Featured-Articles...

The deal accelerates Genesys' workforce optimization solutions. ... The acquisition also brings to Genesys Utopy's SpeechMiner solution, ...

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16. Ecorptrainings.blogspot.com
Organizer Phuket, Thailand 2 years ago

Genesys Interaction Recording UI eLibrary - Ecorp Trainings

https://ecorptrainings.blogspot.com/2017/03/genesys-interaction-record...

Genesys Interaction Recording User Interface eLibrary is a series of eLearning episodes which can ... Successfully log in to SpeechMiner Recording UI

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17. Businesswire.com
Reviewer 2 years ago

Genesys Agrees to Acquire UTOPY in a Deal that Transforms ...

https://www.businesswire.com/news/home/20130129005982/en/Genesys-Agree...

Transforms Customer Service with Actionable Customer Interaction Analytics – With UTOPY's award-winning SpeechMiner® solution, companies can ...

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18. Inindca.com
Organizer Chicago, Illinois United States 2 years ago

Exam - Genesys Certified Interaction Recording 8.5 Consultant

https://beyond.inindca.com/explore/course/genesys-certified-interactio...

Course Objectives · Enumerate tasks which can be performed using the Speechminer UI · List the main menu commands and features · Attach KVPs to a call · Navigate ...

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19. Yumpu.com
Teacher Peterborough, UK 2 years ago

Installation V8.0 - Genesys Documentation - Yumpu

https://www.yumpu.com/en/document/view/45037013/installation-v80-genes...

For all browsers SpeechMiner application does not require JAVA, .NET framework or ActiveX.Internet Explorer (IE) 7Internet Explorer (IE) 8Internet Explorer ...

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20. Vimeo.com
Disciplined 2 years ago

This is "Quality Management: Create a SpeechMiner report" by Genesys IX Global on Vimeo, the home for ...

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21. Infotechlead.com
Outspoken Stockholm, Sweden 2 years ago

Genesys to buy workforce optimization solutions provider ...

https://infotechlead.com/bpo/genesys-to-buy-workforce-optimization-sol...

Genesys says UTOPY's SpeechMiner solution enables companies to optimize contact center performance by assessing and retrieving customer ...

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22. Upwork.com
Legendary 2 years ago

Kumar G. - Genesys Consultant - Upwork Freelancer from ...

https://www.upwork.com/freelancers/~01830238aff1d0a6ea

Upwork Freelancer Kumar G. is here to help: Genesys Consultant. ... GAAP & Composer 3rd party & Genesys Interaction recording Speechminer Analytics GA, GAX, ...

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23. Speechtechmag.com
Explainer Brisbane QLD, Australia 2 years ago

Fonetic and ASC Telekom Partner on Solution for Banks

https://www.speechtechmag.com/Articles/ReadArticle.aspx?ArticleID=9067...

... Italian, French, and English), according to Richards. Fonetic's speech analytics solution is powered by Genesys' SpeechMiner platform.

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24. Joblum.com
Legendary Ramon Magsaysay, Zamboanga del Sur, Philippines 1 year ago

Genesys eServices Developer - IVR, Call Routing, Speech ...

https://ph.joblum.com/job/genesys-eservices-developer-ivr-call-routing...

CTI (Computer Telephony Integration), Genesys Pure Engage (On premise), Genesys Framework, CIM, IVR, E-services, Speech miner; Strong experience ...

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Enter your email address and new password, select your organization's region, and then click Log In. Note: If your admin chooses to configure Genesys Cloud to authenticate with SSO only, Genesys Cloud disables all password requirements.

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@Genesys Nominations are now open for the 2023 Genesys Customer Innovation Awards! 🏆👏🏼 What sets organizations apart is not only the #CX they provide, but also the #EX created for agents. Chose from categories that celebrate: -Transformation -Excellence -Innovation -Impact
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@Genesys And that's a wrap! Thank you to all who attended the Washington DC #GSummit and a big thank you to all our speakers!​ See you soon Toronto 🚗💨 https://t.co/EmFmfTuhoc
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@Genesys “The Experience Economy forced organizations to move from being business centric to being customer centric” Great to hear @scoretti's insights on #CX in our day in age. #GSummit https://t.co/ST6xesIgvN
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@Genesys The Genesys G-Summit tour is heading to Washington D.C. on January 19th! 👏🏼 Now is your last chance to register and learn how to take your customer experience strategy to the next level. Don't miss out!
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@Genesys As we welcome in the new year, take a look back at one of the most important takeaways from 2022 - the role of learning in your company culture. 👉 Too much training, not enough learning: https://t.co/BqwYKdFei5. @customeralchemy @clairebeatty7
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@Genesys As we begin the new year, it's time to focus on a customer-center approach. Join us to explore the #CX trends of 2023 to be successful for this year and beyond 💡
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@Genesys As we reflect back on 2022, take a look at some of the biggest trends and best practices in customer and employee experience from the past year, and discover what's upcoming to better serve customers and employees in 2023. #CX #EX @customeralchemy
2022-12-31 04:00:15
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@Genesys Up next on our look back at the #CXGreenRoom greatest hits to inspire the new year - who are the secret heroes of #CX? 👉 More than coders: Software engineers are leading the CX evolution: https://t.co/g6XQwf7Qyi. @OVOEnergy @customeralchemy @clairebeatty7
2022-12-30 04:00:31
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@Genesys Finding the right #AI-powered solution for your business is key to success. Learn how the combination of Genesys and @googlecloud technologies enable companies to overcome industry challenges, deliver business outcomes and take #CX to new levels. 🤝 @gcloudpartners
2022-12-29 04:47:00
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@Genesys Next up on our journey looking back through the #CXGreenRoom greatest hits, our Genesys experts posed the question, is #GigCX here to stay? 🎙️ GigCX: Pandemic Pivot or long term shift? https://t.co/UWzIYy1nks. @customeralchemy @clairebeatty7 @LimitlessGigCX
2022-12-28 04:00:02
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@Genesys Once hampered by asynchronous messaging, @CorningCU set about reshaping its #digital experience. With Genesys tech, mobile app and online banking contacts are resolved by a bot virtual assistant with an enhanced knowledge base. Learn how they are creating #MoreCustomerSmiles.
2022-12-28 03:00:00
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@Genesys .@AMAcommunity teamed up with @AWS_Partners to get even more out of #GenesysCloudCX. Find out how they combined powerful #AI solutions from AWS Contact Center Intelligence with Genesys to take their #CX to new levels. #AWSPartners
2022-12-27 11:30:30
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@Genesys ⭐️ 95% service level achieved 🤖Enhanced CX with self-service bots @grupovanti chose #GenesysCloudCX™ to unify its business processes and continue to provide excellent experiences to their customers. #MoreCustomerSmiles https://t.co/kBBaWeNa1c
2022-12-27 03:00:02
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@Genesys As 2022 wraps up, we are looking back at this year's greatest hits from the #CXGreenRoom. 👉You can measure empathy. Here's how: https://t.co/wuWTYTbsx3. @customeralchemy @clairebeatty7 @drnatalie
2022-12-26 04:00:01
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@Genesys To build and maintain #loyalty, you must understand your customer's needs to deliver more than personalized singular moments, but connected moments creating a seamless tailored journey. Discover how this is possible with #AI empowerment. #retail
2022-12-23 00:00:00
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@Genesys Genesys VP and Chief DEI Officer, Eric Thomas, joins the Talk Talent To Me podcast to discuss the importance of strategic conversations, how to promote systemic changes and create plans for inclusive sustainability. Tune in now 👇🏼
2022-12-22 00:00:00
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@Genesys ⭐️ 97% client retention rate 🤝 50,000 requests handled daily 🤖 100% of interactions initially processed by bots @HELPLINE_Corp wanted to identify opportunities for digital innovation. Learn how they are creating #MoreCustomerSmiles with Genesys #tech: https://t.co/1XqA6WByJ4.
2022-12-22 00:00:00
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@Genesys The State of Iowa elevated its #digital experience for state residents with Genesys.​ With a new knowledge base, live #chat and #AI-enabled chatbots, The State of Iowa created one enhanced experience that led to consistently high self-service scores and #MoreCustomerSmiles.
2022-12-21 00:00:00
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@Genesys With #GenesysCloudCX Lyreco has seen: 📞Agents respond 50% faster 📦100% tracking to support buyers at all touchpoints Learn how Lyreco is guaranteeing quality of service for customers to create #MoreCustomerSmiles.
2022-12-20 00:00:00
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@Genesys 🤳🏼 5% increase in call answer rate to 96% 💰 Over $1M TCO savings over 5 years ❤️ Strong employee approval rating Farmers Mutual Group's switch to #GenesysCloudCX empowered them with flexibility while reducing costs & improving CX: https://t.co/yERMkrcZCQ #MoreCustomerSmiles
2022-12-19 00:00:00
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@Genesys For businesses to succeed in the mission of creating personalized experiences, they need the right technology.​ The all-in-one suite of #digital capabilities on #GenesysCloudCX empowers customers and agents to engage seamlessly.​ #MoreCustomerSmiles
2022-12-19 00:00:00
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@Genesys Market volatility isn't easy to predict, yet the outcomes are profound. Businesses are feeling the effects - agent attrition in particular. It's time to build a successful workforce engagement strategy to keep your employees happy, helping them deliver #MoreCustomerSmiles. #EX
2022-12-18 00:00:00
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@Genesys While organizations are making efforts to provide employees with mental wellness tools and resources, agents worldwide still don't feel their needs are met. One powerful way to address those needs is by creating a culture of belonging. @customeralchemy for @TheCXMagazine. #EX
2022-12-17 00:00:00
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@Genesys 📈 15% increase in employee productivity 💰 10% cost savings on IVR systems and call transfers 👨🏻‍💻 2x call and 3x email traffic surges absorbed by remote agents Learn how Etraveli Group is creating #MoreCustomerSmiles using #GenesysCloudCX: https://t.co/vW0jec8hts
2022-12-16 00:00:00
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@Genesys .@automationanywh simplifies the agent experience and accelerates productivity by bringing intelligent #automation directly in #GenesysCloudCX. Agents can deliver fast and quality customer service without ever leaving the platform - taking #CX to the next level.
2022-12-16 00:00:00
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@Genesys Genesys experts: 👤VP Marketing - Pointillist @MarketBuildr 👤Sr. Strategic Business Consultant Director @drnatalie 👤Thought Leadership Director @customeralchemy 👤 Sr. Thought Leadership Director @ClaireBeatty7 👤Sr. Dr. Product Marketing David Wasserman
2022-12-15 00:00:00
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@Genesys Success in the experience economy means taking a customer-centric approach. But how organizations deliver on that promise is shifting. Join us to explore the most important #CX trends of 2023 to build a competitive edge for the next year & beyond💡
2022-12-15 00:00:00
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@Genesys Featured industry experts: 👤@sabiogroup Lead Psychologist & Wellbeing Consultant Dr. Phoebe Asquith 👤@StratContact President Lori Bocklund 👤@ValoirView CEO & Principal Analyst @rebeccawettemann
2022-12-15 00:00:00
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@Genesys 💰 Reducing systems and support costs 🏠 100% remote migration 🗓 40,000 calls and 800 chats handles monthly ⭐️ 95% member satisfaction Learn how @IH_news is empowering a member-first culture to create #MoreCustomerSmiles daily: https://t.co/ni3oZvPTwR
2022-12-15 00:00:00
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@Genesys Genesys VP and Chief Diversity Equity Inclusion Officer, Eric Thomas, joins the Gut + Science™ podcast to discuss his journey of leading the company's newly incorporated DEI strategy to lead systemic change. Tune in now to learn why data & teamwork are crucial to its success.⤵️
2022-12-14 00:00:00
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@Genesys .@Xiaomi faced with unprecedented growth and a rapid uplift in customer traffic, struggled to provide unified experiences. After implementing #GenesysCloudCX™, the #tech leader is now able to deliver remarkable #CX worldwide creating #MoreCustomerSmiles.
2022-12-14 00:00:00
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@Genesys 🚨30 minutes to show time!🚨​ Don't miss the conversation with Genesys experts in the #CXGreenRoom 👇 https://t.co/rqcCqmUAQY
2022-12-13 00:00:00
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@Genesys Your mission to create personalized customer experiences requires full visibility into past and present visits in every journey.​ Genesys digital solutions make it possible to 𝙨𝙝𝙤𝙬 customers that you 𝙠𝙣𝙤𝙬 them by truly understanding their needs. #MoreCustomerSmiles
2022-12-12 00:00:00
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@Genesys 2022 was filled with ups, downs and unexpected challenges for businesses. Companies have sought to redefine and deliver on the next era of #CX and #EX. Olivier Jouve, Genesys CPO, shares his top 5 #CX predictions for 2023 to transform challenges into positive change.
2022-12-12 00:00:00
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@Genesys We all know customer journeys matter. But do you know how well 𝙚𝙖𝙘𝙝 journey performs? Join @maxieschmidt of @forrester and VP Marketing, @PointillistView @MarketBuildr in this info-packed #webinar to learn how to better assess and predict journey performance. #CX
2022-12-11 07:32:00
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@Genesys .@flyethiopian took personalization to new levels with Genesys.🛫 In two weeks, #AI-driven predictive engagement uncovered new customer insights that enabled them to create highly personalized deals – driving business results and creating #MoreCustomerSmiles.
2022-12-09 04:01:00
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@Genesys New Genesys CMO, @bnholzapfel, has a clear vision to empower employees and assist in the growth of Genesys. Read more about what she sees on the horizon. 👇🏼
2022-12-08 03:25:38
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@Genesys With a focus on creating impactful experiences that drive business results for our customers we are excited to celebrate Olivier Jouve’s transition to Chief Product Officer and welcome @bnholzapfel as Chief Marketing Officer. Read more about the latest executive appointments. ⤵️
2022-12-08 02:50:18
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@Genesys Genesys digital solutions are changing the #CX game for our customers. Hear what @VirginAtlantic and @Quicken are saying 👇 https://t.co/FRkixU52eB
2022-12-07 07:22:00
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@Genesys By migrating to #GenesysCloudCX, New Zealand's largest telecommunications and digital services company @sparknz reduced their number of servers by 96%, reduced costs and achieved greater flexibility for their employees. Read more about their remarkably smooth process 👇 #EX #CX
2022-12-07 06:00:01
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Aneesha umer
10 months ago from United States

I am having an issue loading interactions in speechminer. Most of them say "interaction not available"

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