How do I find out my giffgaff password?
No worries. If you can't remember your giffgaff member name or password, you can reset your password here. If you forgot your member name, text membername to 43430 from your giffgaff phone.
Can I speak to someone at giffgaff?
We don't do call centres. This helps us offer better value for our members. If you need help, our friendly community helpers can give you answers to your questions within minutes. And if you have a billing or account issue then you can ask our agents.
How do I find my giffgaff account?
You can find your giffgaff number via the following methods:
- Visit your giffgaff dashboard - your number will be displayed under your username.
- Text NUMBER to 43430 - you'll get a text back within a few minutes with your number.
What is the email address for giffgaff?
It you find that our emails are spammed by your email provider, you can add all @giffgaff.com addresses to your contact list so they will be delivered to your inbox. If you've entered your work email address, our emails may be stopped by the Spam filter from your company.
How can I speak to someone at giffgaff?
We don't do call centres. This helps us offer better value for our members. If you need help, our friendly community helpers can give you answers to your questions within minutes. And if you have a billing or account issue then you can ask our agents.
How do I top up my giffgaff voucher?
How do I add credit over the phone?
- For starters, you'll need a giffgaff top up voucher. You can buy these from most supermarkets and corner stores.
- Then, dial 43430. This is an interactive service where you can redeem vouchers to add credit to your account and buy goodybags over the phone.
How do u cancel giffgaff?
Firstly turn off your recurring goodybag, if you have one. Then delete your payment details and auto credit top-up, if any, from your Payment Details. Your SIM and account will automatically deactivate after 6 months of inactivity.
How do I activate my giffgaff Goodybag?
From your mobile: call 43430 for free and follow the voice prompts along the way.
- Press 1 to Top-up your Credit.
- Press 2 to buy a goodybag using your Credit, a voucher or a combination of both.